Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alison Arriaga

Mission,TX

Summary

  • Provided compassionate, high-quality care to patients while maintaining professionalism in fast-paced environments
  • Communicated clearly with patients, families, and healthcare staff to ensure needs were understood and met
  • Handled sensitive situations with patience, empathy, and strong problem-solving skills
  • Responded quickly to patient needs and requests, improving overall satisfaction and trust
  • Accurately documented patient information and reported changes in condition to nursing staff
  • Managed multiple responsibilities at once, demonstrating strong multitasking and time management skills
  • Built strong relationships with patients through active listening and respectful communication
  • Maintained confidentiality and followed strict compliance standards (HIPAA)

Overview

9
9
years of professional experience

Work History

Medical Assistant

Noah’s Arch Pediatric
Mission, TX
11.2019 - 10.2025
  • Delivered high-quality patient care in a fast-paced clinical environment
  • Supported providers by efficiently managing both clinical and administrative responsibilities
  • Recorded vital signs, including blood pressure, temperature, and pulse
  • Assisted physicians with exams and minor procedures
  • Prepared patients for visits and explained procedures to ensure comfort
  • Collected and documented patient medical histories
  • Administered injections and medications as directed (if applicable)
  • Scheduled appointments and managed patient records
  • Maintained clean and organized exam rooms following infection control protocols
  • Performed basic lab tasks such as specimen collection and testing
  • Handled front desk duties, including check-in, insurance verification, and phone calls

CNA

Retama Nursing Home
McAllen, TX
11.2018 - 11.2019
  • Assisted residents with daily living activities such as bathing, dressing, grooming, and feeding
  • Monitored vital signs and reported changes in residents’ condition to nursing staff
  • Provided mobility support, including transferring and repositioning residents safely
  • Maintained a clean, safe, and comfortable environment for residents
  • Responded promptly to call lights and resident needs
  • Built trusting relationships with residents and families through compassionate care
  • Assisted with toileting and incontinence care while preserving dignity
  • Documented care and observations accurately

Sales Representative

Metro PCS
Mission, TX
09.2016 - 09.2018
  • Assisted customers in selecting products based on their needs and preferences
  • Maintained strong product knowledge to effectively promote items

• Delivered friendly, fast customer service in a high-traffic environment

• Demonstrated strong communication and persuasion skills

• Contributed to team sales goals and store performance

Education

Certified Nursing Assistant (CNA) -

New Start School
McAllen, TX

High School Diploma -

Juarez Lincoln High School
Mission, TX
05.2016

Skills

  • Bilingual communication (English/Spanish) – fluent in speaking, reading, and writing
  • Strong verbal and written communication skills
  • Active listening and conflict resolution
  • Customer service and relationship building
  • Problem-solving and critical thinking
  • Multitasking in fast-paced environments
  • Time management and organization

Languages

Spanish
Native or Bilingual

Timeline

Medical Assistant

Noah’s Arch Pediatric
11.2019 - 10.2025

CNA

Retama Nursing Home
11.2018 - 11.2019

Sales Representative

Metro PCS
09.2016 - 09.2018

Certified Nursing Assistant (CNA) -

New Start School

High School Diploma -

Juarez Lincoln High School