Alison Basilio
Fort Wayne,IN
Summary
Highly skilled and motivated Bilingual Customer Service Representative dedicated to delivering exceptional customer service. Strong multitasking abilities and fast learning skills. Proficient in Microsoft Office and other systems. Excellent problem-solving and organizational skills. Poised to contribute to team success and achieve positive results. Ready to advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Manual Palletizer
Amazon
9798 Smith Rd, Fort Wayne, IN 46809
05.2023 - 12.2024
- Troubleshot equipment malfunctions promptly, ensuring minimal disruption to production schedules.
- Played a critical role in maintaining overall production timelines by consistently meeting or exceeding performance targets and expectations.
- Demonstrated strong attention to detail while overseeing the assembly of boxes or trays prior to palletizing operations, ensuring consistent results across all packaged items.
- Enhanced production efficiency by maintaining and operating palletizing equipment properly.
Legacy Dental
01.2022 - 11.2022
- Helps maintain a clean room for patients
- Always ready to help and assist doctors with patients
- Make sure all tasks are done to keep the office successful
Sales Representative
At&t
10.2020 - 01.2021
- Greets and welcomes customers
- Makes sure they are getting the best plan and phone to there best desire
- Makes sure they are comfortable with the phone they are getting and it fits there needs
National Guard Armory
06.2019 - Current
- Communicates with management regarding compliance, rules and regulations with the policies and procedures pertaining controls
- Responsible for the security, inventory and maintenance of the facility armory including all firearms, other security equipment, chemical agents and key control
- Ensures all equipment is issued and signed for on arsenal equipment issue log
- Responsible for maintaining accurate records and preparing reports as assigned per management
Customer Service Representative
City Life
02.2019 - 05.2019
- Customer service representative that managed the sales stand
- Helped with serving food and cleaning the cafeteria
Teacher Assistant
Latino Counts
10.2019 - 10.2019
- Company Overview: Volunteer
- Teacher assistant capacity, interacting with the children, helping with homework
- Volunteer
Education
Certificate - Dental Assistant
Ross Medical Education Center
Fort Wayne, IN01.2022
Basic Training -
Boot Camp
Fort Jackson, SC06.2020
High School Diploma -
South Side High School
Fort Wayne, IN04.2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Computer skills
- Calm under pressure
- Active listening
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Manual Palletizer
Amazon
05.2023 - 12.2024
Legacy Dental
01.2022 - 11.2022
Sales Representative
At&t
10.2020 - 01.2021
Teacher Assistant
Latino Counts
10.2019 - 10.2019
National Guard Armory
06.2019 - Current
Customer Service Representative
City Life
02.2019 - 05.2019
Certificate - Dental Assistant
Ross Medical Education Center
Basic Training -
Boot Camp
High School Diploma -
South Side High School