Alison Bishop Campbell

• Conducted thorough needs assessments for Medicare beneficiaries and outlined supplemental coverage options.
• Managed high volumes of sales calls with a focus on customer education and retention.
• Cultivated trust with clients, consistently meeting performance metrics.
• Led onboarding and mentoring for new agents, focusing on compliance and product knowledge.
• Guided clients through Medicare and ancillary plan selection and enrollment.

• Oversaw complex insurance cases across multiple states, ensuring accurate documentation and timely resolutions.
• Coordinated third-party billing while managing outbound communications and follow-up systems.
• Managed claims and documentation for CMS and private insurance carriers efficiently.
• Applied HCPCS and ICD-9 codes for precise submissions and billing accuracy.
• Resolved high volumes of cases under tight deadlines through effective prioritization.
• Advocated for clients in accessing essential services and support.
• Served as liaison among clients and technicians.

Focused on raising family while maintaining part-time employment and active community involvement:

• People's Bank - Teller (Part-Time): Handled customer transactions, maintained accurate cash drawers, and provided excellent service in a fast-paced environment.
• AutoZone - Customer Service Representative: Assisted customer with product selection, returns, and general support, demonstrating strong interpersonal and problem-solving skills.
• Stone County School District - Substitute Teacher: Managed classrooms all grade levels, demonstrating adaptability, leadership, and communication skills.
• Community Involvement: Served as a Cub Scout Leader and volunteered for the local youth baseball league, coordinating events and mentoring youth.
• Education (Completed during this period) ITT Technical Institute - coursework in Computer Drafting and Design. Troy University: Completed class work in Resource Management

• Coordinated Global Supply Chain Operations: Managed procurement, inventory, and distribution of critical materials and equipment to support worldwide naval operations.
• Inventory & Asset Management: Maintained accurate records for thousands of line items using advanced logistics systems, ensuring 100% accountability and readiness.
• Shipping and Receiving Expertise: Oversaw the secure shipment and receipt of high-value assets, including hazardous materials, under strict compliance with military and federal regulations.
• Operational Readiness Support: Played a key role in ensuring mission readiness by delivering timely logistical support during deployments, exercises, and day-to-day operations.
• Budget & Cost Control: Monitored supply expenditures, identified cost-saving opportunities, and ensured the efficient use of allocated resources.
• Cross-Functional Collaboration: Worked closely with maintenance, command leadership, and other departments to streamline supply chain processes, and resolve logistical challenges.
• System Proficiency: Skilled in Navy ERP, R-Supply, One Touch, FEDLOG, and other logistics platforms for inventory tracking and requisition processing.
• Leadership & Training: Mentored junior sailors in logistics procedures, inventory management, and operational standards, promoting a culture of accuracy, efficiency, and accountability.