Hi, I’m
Alison Brown
ECommerce Owner
City of Los Angeles,CA
Summary
Seasoned entrepreneur and sales expert with a proven track record of elevating customer satisfaction and boosting revenue through innovative marketing strategies and strong relationship building. At The Gift Hounds and Awesome Cool Dealz, significantly enhanced online sales and client engagement. Skilled in negotiation and decision-making, adept at driving product promotion and brand development. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 8 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
23
years of professional experience
Work History
The Gift Hounds and Awesome Cool Dealz
Owner
06.2018 - Current
Job overview
- Managed day-to-day business operations.
- Coordinated promotional events such as flash sales or seasonal discounts, generating increased revenue during peak periods.
- Optimized website navigation by reorganizing product categories based on user behavior analysis, resulting in improved click-through rates.
- Designed visually appealing landing pages that drove engagement and improved conversion rates.
- Evaluated competitor strategies, identifying opportunities for differentiation within the marketplace.
- Boosted online sales by implementing effective marketing strategies and optimizing product listings.
- Conducted market research to identify emerging trends, using insights to develop innovative marketing campaigns and product offerings.
- Monitored online reviews closely; addressed negative feedback rapidly which helped maintain a positive brand image.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Evaluated competitors'' offerings to identify gaps in the market for unique selling propositions that attracted new clients.
- Conducted market analysis to identify trends and adjust business strategies accordingly.
Student Advocates
Senior Sales Consultant
08.2012 - 04.2020
Job overview
- Boosted sales revenue by developing and implementing effective sales strategies.
- Explained important information regarding features and functions for various products so that customer was knowledgeable.
- Evaluated clients' needs and created plan of action to provide solutions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Maintained current knowledge of evolving changes in marketplace.
- Achieved or exceeded company-defined sales quotas.
Stewart Brown Properties
Apartment Manager/Owner
09.2001 - 07.2011
Job overview
- Managed day-to-day business operations.
- Self-motivated, with a strong sense of personal responsibility.
- Prepared and processed lease and rental applications
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Coordinated with maintenance staff to quickly resolve repair requests, minimizing tenant inconvenience.
- Managed property financial records by collecting rent from 50 tenants and reconciling monthly accounts payable and receivable.
- Managed lease renewals process efficiently while negotiating optimal terms for both landlord and tenants.
- Maximized occupancy rates through proactive marketing and timely processing of rental applications.
- Conducted move-out and move-in inspections to determine charges for damages and market readiness.
- Identified areas in need of improvement within common spaces and implemented upgrades that benefited overall community satisfaction.
- Enhanced resident retention by organizing community events and fostering a positive living atmosphere for all tenants.
- Processed evictions when necessary according to state laws and guidelines while maintaining professionalism throughout each case.
- Handled conflict resolution between tenants, successfully mediating disputes and maintaining a positive living environment for all parties involved.
- Utilized social media, Craigslist, banners and signs to advertise vacant apartments.
Education
Chapman University, Orange, CA
Bachelor of Arts from Psychology
06.1978
University Overview
- Scholarship Recipient
- Extracurricular Activities: Dance, Theater,
- Study Abroad: Semester at Sea , 2 semesters
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Business Planning
- Marketing
- Product branding
- Attention to Detail
- Decision-Making
- Goal Setting
- Purchasing and planning
- Sales Strategies
- Product Promotion
- Negotiation
Timeline
Owner
The Gift Hounds and Awesome Cool Dealz
06.2018 - Current
Senior Sales Consultant
Student Advocates
08.2012 - 04.2020
Apartment Manager/Owner
Stewart Brown Properties
09.2001 - 07.2011
Chapman University
Bachelor of Arts from Psychology
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