Alison Busby
Red Wing,MN
Summary
I am a very dependable person who has worked in customer service for 20+ years. I take pride in going above and beyond expectations and am eager and willing to learn new things.
Overview
17
17
years of professional experience
Work History
Bank Teller
Alliance Bank
Red Wing, MN 55066
02.2023 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with account inquiries and provided product information.
- Maintained cash drawer integrity through meticulous record-keeping.
- Collaborated with team members to streamline branch operations and enhance customer service.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Counted and packaged currency and coins.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
Waitress
Libertys
Red Wing, MN
07.2009 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
Front Desk Associate
Get Tan
Red Wing, MN
09.2014 - 10.2022
- Maintained cleanliness and organization of front desk area.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used internal software to process reservations, check-ins and check-outs.
- Performed basic daily bookkeeping tasks.
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
- Kept accounts in balance and ran daily reports to verify totals.
Education
Red Wing Senior High School
Red Wing, MN06.2003
Skills
- Flexible and Adaptable
- Dependable and Responsible
- Good Telephone Etiquette
- Organization and Time Management
- Computer litteracy
Timeline
Bank Teller
Alliance Bank
02.2023 - Current
Front Desk Associate
Get Tan
09.2014 - 10.2022
Waitress
Libertys
07.2009 - Current
Red Wing Senior High School