Overview
Summary
Skills
Work History
Additional Information
Work Availability
Education
Timeline
Hi, I’m

Alison Carver

Palm Bay,FL

Overview

21
years of professional experience

Summary

Dedicated professional with a proven history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills

  • Critical Thinking
  • Company Culture and Values
  • Verbal and Written Communication
  • Office Supplies and Inventory Management
  • Computer Proficiency
  • Multi-Call Answering and Routing
  • Safety and Security Awareness
  • Positive Attitude and Energetic
  • Organization and Efficiency Driven
  • Personal Initiative
  • Public Interaction
  • Highly Detail Oriented

Work History

Southwest Airlines

Flight Attendant
11.2005 - Current

Job overview

  • Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
  • Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
  • Answered passengers' questions and provided solutions to issues arising during flights.
  • Ensure safety and comfort of customers onboard aircraft.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Pineapple Cove Classical Academy
Palm Bay, FL

Aftercare Teacher/Temp Worker
01.2022 - Current

Job overview

  • Observed and monitored children's play activities to promote healthy, safe environment.
  • Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.
  • Organized and supervised games and recreational activities.
  • Redirected inappropriate student behavior and implemented program discipline system to guide proper student behavior.
  • Organized and stored toys and classroom materials to maintain order in activity areas.
  • Repeatedly requested to substitute in multiple departments and various positions based on excellent past referrals and proven trusted performance.
  • Supervised classrooms, lunchroom, and recess activities.
  • Worked cafeteria and custodial.

Dr. Thomas C. Teather, MD
Melbourne, FL

Front Desk Coordinator
02.2004 - 11.2005

Job overview

  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Answered multiphone system, transcribed phone messages, and relayed to appropriate personnel.
  • Maintained office supplies by taking inventory and submitting orders for low-stock items.
  • Remained aware of provider schedules and scope of practice on revolving basis to organize and schedule appropriate care.
  • Coordinated patient scheduling, check-in, check-out, and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Supported office staff and operational requirements with administrative tasks.

Brevard Eye Center
Palm Bay, FL

Office Manager
11.2001 - 02.2004

Job overview

  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Evaluated employee records and productivity to complete employee evaluations for local staff of 8.
  • Contributed to and helped lead employee staff meetings, reporting trends in procedures, advising leadership on resources needed, and preparing information to be disseminated.
  • Assessed processes and procedures, complying with OSHA and HIPAA regulations.
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
  • Provided backup to front desk to step in to assist with various tasks whenever employees were absent or at lunch.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Managed master calendar of 11 physicians and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Kept detailed records of supplies and office equipment used to budget and make orders for new supplies.
  • Trained new employees on administrative procedures, company policies, and performance standards.

Additional Information

  • Committee Chair for TWU Local 556 Women’s Issues, Service, and Education Committee, (W.I.S.E.)-East Coast.- 2015-2017
Availability
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Education

Brevard Community College
Melbourne, FL

Associate in Science from Interior Design Technology
12.2012

University Overview

  • Member of Phi Theta Kappa
  • Awarded 4.0 GPA Honors List

Brevard Community College
Melbourne, FL

College Credit Certificate from Kitchen & Bath Specialization
12.2012

University Overview

  • Member of Phi Theta Kappa
  • Awarded 4.0 GPA Honors List

Timeline

Aftercare Teacher/Temp Worker

Pineapple Cove Classical Academy
01.2022 - Current

Flight Attendant

Southwest Airlines
11.2005 - Current

Front Desk Coordinator

Dr. Thomas C. Teather, MD
02.2004 - 11.2005

Office Manager

Brevard Eye Center
11.2001 - 02.2004

Brevard Community College

Associate in Science from Interior Design Technology

Brevard Community College

College Credit Certificate from Kitchen & Bath Specialization

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