Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

alison colin

Reno,NV

Summary

Dynamic small business owner and former real estate agent at Coldwell Banker, skilled in business marketing and customer relations. Achieved consistent growth through innovative strategies and exceptional service, fostering strong client relationships. Proven ability to manage budgets and lead teams, resulting in increased sales and a loyal customer base.

Knowledgeable with robust background in small business management. Successfully established and grew thriving business through effective operational strategies and customer engagement. Demonstrated leadership and financial acumen, ensuring smooth daily operations and sustainable growth.

Overview

26
26
years of professional experience

Work History

Small Business Owner

Self-employeed
01.2010 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
  • Achieved consistent growth with careful planning and execution of business development initiatives.
  • Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
  • Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
  • Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Researched trends and current innovations to determine competition and develop competitive pricing points.
  • Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
  • Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.
  • Designed business plan to define concept, short-term and long-term goals and strategies.
  • Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
  • Implemented innovative inventory management practices to minimize stockouts and reduce overhead costs.
  • Organized successful community events that raised brand profile and contributed to significant uptick in foot traffic.
  • Provided exceptional after-sales support to build strong customer relationships and encourage repeat business.
  • Fostered positive work environment, leading to decrease in employee turnover.
  • Increased customer base by implementing targeted marketing strategies and engaging with community through local events.
  • Elevated customer satisfaction, responding promptly to feedback and implementing loyalty program.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.

Real Estate Agent

Coldwell Banker, and Keller Williams
01.2000 - 01.2010
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
  • Communicated with clients to understand property needs and preferences.
  • Advised clients on market conditions and property value for informed decision-making.
  • Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
  • Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
  • Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
  • Presented purchase offers to sellers for consideration.
  • Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
  • Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
  • Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.

Education

Bachelor of Science - Science And Chiropractic

Cleveland Chiropractic College
Los Angeles, CA
04-1986

Skills

  • Small business operations
  • Vendor relations
  • Business marketing
  • Business growth and retention
  • Budget management
  • Staff hiring
  • Team building
  • Sales oversight
  • Customer service
  • Business management
  • Customer relations
  • Inventory tracking and management
  • Staff management
  • Goal setting

Languages

English
Full Professional

Timeline

Small Business Owner

Self-employeed
01.2010 - Current

Real Estate Agent

Coldwell Banker, and Keller Williams
01.2000 - 01.2010

Bachelor of Science - Science And Chiropractic

Cleveland Chiropractic College

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