Dynamic registered nurse with a proven track record at Preston Place Assisted Living, excelling in patient care coordination and team leadership. Expert in developing strategic plans that enhance care quality and compliance, while fostering strong relationships with families. Recognized for critical thinking and conflict resolution skills, ensuring a compassionate and safe environment for residents.
Overview
20
20
years of professional experience
Work History
Administrator
Preston Place Assisted Living
08.2017 - Current
Advocated for resident rights and dignity in all aspects of care delivery.
Network with area hospitals, physician offices, and rehab facilities to enhance patient quality of life.
Responsible for planning, organizing, developing, evaluating, and effectively directing the clinical staff of the assisted living nursing department to ensure the delivery of high-quality care.
Ensure delivery of compassionate quality care and nursing supervision as evidenced by adequate services and staff coverage.
Design and manage continuous quality improvement (CQI) initiatives.
Coordinated resident care plans with healthcare providers and family members.
Provided oversight of all departments to ensure compliance with established policies and procedures.
Respond to calls 24/7.
Developed and implemented strategic plans for resident care improvements.
Managed budgeting processes to ensure financial health of the organization.
Led staff training programs to enhance team performance and service quality.
Fostered relationships with families to ensure effective communication and support.
Collaborated with healthcare providers to coordinate resident care services.
Evaluated compliance with state regulations and quality standards regularly.
File claims and reports to TennCare Choices (Medicaid) for reimbursement.
Director of Nursing
Preston Place Assisted Living
11.2005 - Current
Developed and implemented nursing policies and procedures for resident safety.
Led nursing staff to ensure quality patient care in assisted living environment.
Oversaw medication management processes for compliance and safety standards.
Conducted staff training sessions on best practices in elder care.
Coordinated resident assessments to tailor individual care plans effectively.
Managed staffing schedules to optimize nursing coverage and resources.
Assessed competency of clinical staff to promote quality, continuity, and safety.
Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
Developed and implemented nursing policies, procedures, and protocols to ensure patient safety.
Served as a mentor for new nurses providing support during their transition into the organization.
Education
Bachelor's of Science - Nursing
Lincoln Memorial University
Harrogate, TN
05.2004
Skills
Interpersonal (compassion, loyalty, and positivity)
Critical thinking
Problem solving
Conflict resolution
Communication (written, verbal, and nonverbal)
Time management
Ethics and professionalism
Patient care coordination
Team leadership
Patient assessment and care
Nursing plan development
Clinical documentation
Accomplishments
Circle of Excellence, 10/01/07, NADONA
Circle of Excellence, 10/01/08, NADONA
40 Under 40, 05/01/09, Tri-Cities Business Journal
Circle of Excellence, 10/01/11, NADONA
References
Rebecca Collier, CFO at Preston Place, becky@prestonplacesuites.com, 423-378-6623
Certified Nursing Assistant at Mcknight Place Assisted Living And Skilled NursingCertified Nursing Assistant at Mcknight Place Assisted Living And Skilled Nursing