Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alison Dahse

Oshkosh,WI

Summary

Dynamic hospitality professional with extensive experience at Aramark and in Hotels. Proven track record in guest relations and complaint resolution, excelling in high-pressure environments. Skilled in managing events and operations, with strong verbal communication and executive management support abilities. Committed to delivering exceptional service and enhancing guest experiences. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record. Able to communicate at a proficient professional level in Spanish.

Overview

5
5
years of professional experience

Work History

Front Desk Agent

Home2 Suites by Hilton Hotel
10.2024 - Current

Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Catering Services Worker

Aramark
09.2022 - Current

I am responsible for setting up and overseeing the success of catered events on the University campus. Additionally, I serve and host for the Top of Carolina restaurant.

Front Desk Intern

Hotel Retlaw, Trademark Collection by Wyndham
05.2024 - 08.2024

As a diverse intern I worked front desk, sales, and housekeeping at this elegant property. I was responsible for running the front desk while on duty, doing housekeeping inspections, and helping in creation of BEOs and using Salesforce.

Flagger/Traffic Controller

Walbec Group
05.2023 - 08.2023

Controlled flow of traffic through construction areas and work zones on busy highways and interstates.

Team Lead

Eatons Fresh Pizza and Subs
11.2019 - 08.2022

I was responsible for running shifts, closing bookwork duties, making pizzas and subs, managing guest transactions, and daily cleaning duties.

Education

Bachelor of Arts - Global Studies

University of South Carolina
Columbia, SC
12-2024

Skills

  • Verbal and written communication
  • Complaint resolution
  • Executive management support
  • Guest relations
  • Hotel services and hospitality

Languages

Spanish
Limited Working

Timeline

Front Desk Agent

Home2 Suites by Hilton Hotel
10.2024 - Current

Front Desk Intern

Hotel Retlaw, Trademark Collection by Wyndham
05.2024 - 08.2024

Flagger/Traffic Controller

Walbec Group
05.2023 - 08.2023

Catering Services Worker

Aramark
09.2022 - Current

Team Lead

Eatons Fresh Pizza and Subs
11.2019 - 08.2022

Bachelor of Arts - Global Studies

University of South Carolina
Alison Dahse