Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alison DeMiranda

Easton,PA

Summary

Dynamic and compassionate Home Health Caregiver for Don Follett, skilled in meal preparation and emotional support. Successfully enhanced client independence through tailored care plans and effective communication, fostering trust and improving overall well-being. Demonstrated adaptability in emergencies, ensuring high-quality care and advocating for patient needs within the healthcare system.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Home Health Caregiver

Don Follett
09.2023 - Current
  • Assisted clients with daily living activities to enhance their independence and well-being.
  • Monitored vital signs and documented health changes to ensure proper care protocols were followed.
  • Developed and maintained positive relationships with clients, fostering trust and communication.
  • Implemented individualized care plans based on client needs and preferences for optimal support.
  • Coordinated with healthcare professionals to address client concerns and streamline communication.
  • Provided companionship and emotional support to improve clients' mental health outcomes.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with daily living activities, improving their overall quality of life.
  • Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
  • Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
  • Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
  • Monitored vital signs and reported any abnormalities to medical professionals promptly.
  • Advocated for patient needs within the healthcare system, ensuring they received appropriate services and resources.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Administered medications in accordance with doctor's instructions.
  • Assisted with end-of-life care.

Head House Keeper

Holiday Inn Express Hotel Suites
09.2016 - 10.2018
  • Supervised daily cleaning operations, ensuring high standards of cleanliness and hygiene throughout facility.
  • Trained and mentored junior housekeeping staff on best practices and efficient cleaning techniques.
  • Developed and implemented schedules for cleaning staff, optimizing workflow and resource allocation.
  • Conducted regular inspections to maintain quality control and adherence to safety protocols.
  • Handled emergency situations calmly and efficiently while prioritizing guest safety at all times.
  • Communicated repair needs to maintenance staff.
  • Developed effective inventory management systems for linens, cleaning supplies, and guest amenities.
  • Managed laundry sorting, washing, drying, and ironing.
  • Participated in quality assurance reviews, implementing changes as needed to improve overall service and guest satisfaction.

Front Desk Manager

Motel 6 Hotel
04.2014 - 08.2016
  • Managed front desk operations, ensuring seamless guest check-in and check-out processes.
  • Supervised and trained front desk staff, enhancing team performance and service quality.
  • Streamlined reservation systems, improving accuracy and efficiency in booking management.
  • Addressed guest inquiries and complaints, fostering positive experiences and satisfaction levels.
  • Analyzed guest feedback to identify service improvements, driving higher satisfaction ratings.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Education

Business Technology

Perhaps Amboy VoTech
Perth Amboy, NJ
06-1997

Skills

  • Meal preparation
  • Physical therapy support
  • Personal hygiene assistance
  • Emotional support

Certification

  • HHA - Home Health Aide
  • [Area of certification] Training - [Timeframe]

Timeline

Home Health Caregiver

Don Follett
09.2023 - Current

Head House Keeper

Holiday Inn Express Hotel Suites
09.2016 - 10.2018

Front Desk Manager

Motel 6 Hotel
04.2014 - 08.2016

Business Technology

Perhaps Amboy VoTech

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