Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Alison Earley

Moore,USA

Summary

Proven track record in enhancing client relationships and boosting brand awareness, notably at T-Mobile. Expert in mobile technology and Java, with a knack for upselling strategies. Achieved significant milestones in project management and financial coordination, demonstrating a blend of analytical prowess and interpersonal skills.

Overview

18
18
years of professional experience

Work History

Mobile Sales Expert

T-Mobile
Spartanburg, SC
11.2024 - Current
  • Kept abreast of emerging industry trends and advancements.
  • Processed product returns and exchanges in compliance with company guidelines.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Conducted regular follow-up activities with existing customers to ensure satisfaction.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Maintained records related to sales for store management.
  • Computed purchases and received and processed cash or credit payment.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Prepared weekly sales reports for management review.
  • Prepared merchandise for purchase or rental.
  • Organized promotional events such as trade shows or special holiday offers.
  • Developed relationships with key accounts by providing personalized service.
  • Described merchandise and explained use, operation and care.
  • Resolved customer complaints in a timely manner while adhering to company policies.

Analyst and Account Manager

Kitex USA
Montvale, NJ
11.2017 - 01.2025
  • Utilized multiple project methodologies to implement business driven projects for the Wal-Mart babywear division
  • Created documentation and facilitated meetings between multiple business partners to establish future implementations for growth and development
  • Completed reports based on project deadlines as well as weekly reports for trend analysis, sales, and inventory status
  • Worked with carriers to provide accurate ETA for product delivery and any upcoming delays
  • Created and maintained training manuals for team members and new associates
  • Researched and resolved issues to minimize financial impact on stores
  • Worked from home/remote

Office Manager / Administrator / Sales Representative

Ace Driving Academy
Duncan, SC
06.2017 - 08.2019
  • Managed on boarding process and provided support to new students coming to the school
  • Partnered with AFC Urgent Care to process students for physicals, hair tests, drug tests, and additional requirements as listed for DOT certification
  • Review all state required documentation for student enrollment including driver license, birth certificate, work permits, visas, social security documentation, etc
  • Ability to create and maintain strong business relationships with internal and external partners as well as maintaining trust and respect with student body
  • Extensive experience in project management with a background in Human Resources

Office Manager / Recruiter / Sales Representative

Exacta Workforce Solutions
Spartanburg, SC
05.2017 - 05.2019
  • Utilizing cutting edge technological resources to recruit exceptional Exacta Team Members for job placement and career advancement along with temporary and permanent placement
  • Reached out to potential clients on staffing needs and scheduled meetings accordingly
  • Managed office duties and responsibilities daily including payroll, accounts payable and receivable, gap accounting, collections, balance sheets conducting daily, tracked income and expenses through QuickBooks, schedule changes, and manage unemployment claims
  • Expert knowledge in Excel
  • Trained employees on budget sheets as well as basic excel skills
  • Handled business expenses such as power/water/internet on a monthly basis

Project Manager / Financial Coordinator

MarMac Company of Dupont
McBee, SC
02.2014 - 02.2017
  • Determined feasibility and financial returns on new product design
  • Reconciled cost of inventory and assisted with approval and payment of invoices
  • Generated and reviewed specification packages via PDM
  • Monitored budgets and assisted with financial planning related to project development
  • Product development containing labels and formations as well as a variety of other safety products via Photoshop and Illustrator
  • Coordinating with multiple departments to provide concrete quality checks and lab testing
  • Assisted with project execution by using programs such as Excel, Access, Photoshop and Illustrator

Production Coordinator - Scheduling and Operations

Knights Apparel
Spartanburg, SC
11.2006 - 06.2014
  • Sourcing Manager: Interacted with overseas factories, scheduled routine checks of progress and monitored expenditures related to production
  • Coordinated with multiple departments to solve problems regarding containers arriving late, quality checks, lab testing, and processing of invoices and financial arrangements
  • Merchandising Coordinator: Ran and validated reports for Customer Service and organized sales meeting materials to showcase products
  • Maintenance Production Information Specialist: Controlled customer charge backs, approvals, rejections and coordinated with factories and internal departments to verify accuracy of product information and related costs
  • Retail Service Analyst: Maintained available inventory for current and upcoming orders and reconciled discrepancies
  • Familiar with all past, current, and upcoming lines of products for the customer

Education

Associate of Arts - Business Management

Gardner-Webb University
Boiling Springs, NC
06-2009

Skills

  • Brand awareness
  • Client relationship building
  • Upselling strategies
  • Mobile technology
  • Goal oriented
  • Java expertise

Affiliations

  • I received a sales award for December, January, and February for being the top mobile expert in the nation at T-Mobile
  • I am currently in a book club
  • I enjoy gardening and swimming
  • I volunteer to help the community through soup kitchens and monthly clean-ups

References

References available upon request.

Timeline

Mobile Sales Expert

T-Mobile
11.2024 - Current

Analyst and Account Manager

Kitex USA
11.2017 - 01.2025

Office Manager / Administrator / Sales Representative

Ace Driving Academy
06.2017 - 08.2019

Office Manager / Recruiter / Sales Representative

Exacta Workforce Solutions
05.2017 - 05.2019

Project Manager / Financial Coordinator

MarMac Company of Dupont
02.2014 - 02.2017

Production Coordinator - Scheduling and Operations

Knights Apparel
11.2006 - 06.2014

Associate of Arts - Business Management

Gardner-Webb University

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Alison Earley