Alison Esteche

Inspect, repair and build parasailing equipment. Responsible for large accounts and orders throughout the industry. Tasked with with dealing directly with owners, captains and crews from all over the world.

• Followed WSIA and Coastguard guidelines to the letter for the safest parasail experience. • Interacted with hundreds of customers on a daily basis in a extremely fast paced work environment. • Withstood working long hours directly in the sun doing very physical work with a smile on my face. • While on the boat it was my duty to sell, take and download photo packages in the most ecient way possible with the absolute shortest turn around time. • Operated and interacted with customers with the booking platform Fare-harbor. • Assisted with both minor and major repairs both mechanically and cosmetically.

• Adhered to safety protocols, assessing weather variables to promote passenger and vessel safety. • Assisted with launching and docking boats safely for customers. • Observed passengers for intoxication or possible threat to safety. • Anticipated needs of passengers to enhance comfort and promote enjoyable ride. • Took measures during unusual conditions to maximize safety of customers and crew. • Restocked and organized food, beverage and passenger items inventory. • Inspected boat and recommended improvements to maintain safe operations, protect passengers and secure equipment.

• Organized warehouse design to maximize space for stock while allowing for high volume trac zones. • Planned and optimized warehouse work processes to improve fulllment system eciency. • Provided information to shipping and receiving personnel regarding inventory stock. • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees. • Trained staff on material handling processes to reduce shipping times. • Generated warehouse shipping documents, packing lists and invoices. • Compiled, sorted and led records of product orders, business transactions and other activities. • Processed requests and supply orders and pulled materials to successfully prepare orders.

• Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests. • Answered customer questions about hours, seating, current wait time and other information. • Answered questions about food and order statuses for waiting customers. •Responsible for all calls and taking down reservations.

• Welcome guests from our hotel to our restaurant, guide them to Morenos Cuba their table where I introduce them to our food and cocktail menu. • Running food and drinks to my personal tables and assisting our Miami Beach, Fl bartender in any possible way with food and bar set up. • Delivering an ecient service to our costumers while maintaining a clean and comfortable environment following standard policies and procedures. • Suggesting guests to activities and tourist sightings they might nd interesting to visit while in town. • Responsible for my own computer where I can personally make changes, voids and process any transaction in cash, debit or credit card under my own name.

• Greeted all incoming costumers and members. • Conducted tour of the salon to all new guests while answering any questions and assisting them to a monthly membership with us. • Responsible for maintaining a clean environment as far as waiting, area, restroom, tanning rooms, tanning beds and laundry. • Worked through the computer on a daily basis to record information, set timers on tanning beds and process payments in cash, debit or credit cards. • Helped costumers with questions on skin treatments and safe ways to engage in tanning as well as showing them the procedure of using our beds or spraying booths. • Managed scheduling of appointments, wrote incident reports, maintained client reports and personal information.

• Created a friendly and comfortable environment for clients to enjoy a family evening. • Assisted costumers with making choices in a helpful and detailed manner. • Served food and beverages to our clients. • Processed collected payments for our costumers, making change and handling both debit and credit card transactions. • In charge of handling phone calls and taking carry out/delivery orders. • Memorized details on daily specials and menu items. • In charge of opening and closing the restaurant, organizing and maintaining a clean and stocked station.