Alison Fanning
Phoenix,AZ
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
10
10
years of professional experience
Work History
Internship
Phoenix Center for the Arts
10.2013
- Worked with young children in a fine arts camp, helped teach, and kept things in order.
Character Performer
Happily Ever After Fairytale Entertainment
08.2023 - Current
- Achieved increased guest satisfaction through consistent, high-quality performances in character roles.
- Developed strong improvisational skills, enabling seamless adaptation to unexpected situations during live performances.
- Delivered exceptional customer service by interacting with guests in character both on stage and off stage, enhancing their overall experience.
- Participated in rehearsals, refining acting skills and perfecting character portrayals for optimal audience engagement.
- Served as an ambassador for the company brand, upholding its image through professional behavior both on-and offstage.
- Assessed spectator engagement to adjust energy levels and identify individuals to interact with or recruit for participation in shows.
- Regularly reviewed and updated character knowledge, ensuring accurate representation of evolving storylines or company changes.
- Supported the creative vision of directors by understanding their goals and incorporating them into character portrayals.
- Adhered to basic scripts while utilizing strategic improvisation during performances and while interacting with guests.
- Received positive feedback from supervisors for outstanding professionalism and commitment to performance quality.
- Explained and promoted adherence to organizational policies.
- Promoted a positive work atmosphere by fostering camaraderie among fellow performers both on stage and behind the scenes.
- Performed choreographed songs and dances with precision and enthusiasm.
- Collaborated with other performers for scene and character development.
Guest Services Associate
Leo & Luca
07.2023 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Implemented innovative strategies to improve overall guest experience by soliciting feedback from customers regularly.
- Gave information about area attractions and provided directions.
- Enhanced guest satisfaction by promptly addressing inquiries and offering personalized recommendations.
Sales Associate
Wildlings
10.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Character Performer
Fair Maidens And Masks
09.2017 - Current
- Enhanced audience engagement by incorporating dynamic performance techniques and innovative stage presence.
- Maintained physical fitness and vocal health to consistently deliver high-quality performances under demanding conditions.
- Adapted quickly to changes in scripts or direction, demonstrating flexibility as an actor under tight deadlines or last-minute adjustments.
- Studied and rehearsed roles from scripts to interpret and memorize lines and cues.
- Captured audience by channeling and exhibiting emotions, resulting in audience laughter, crying, excitement, shock, and fear.
- Participated in regular rehearsals, refining acting techniques and perfecting scene execution for optimal results on stage or screen.
- Established rapport with fellow cast members, fostering a supportive and collaborative work environment.
- Developed strong improvisational skills through extensive training and practice, elevating performance quality.
Makeup artist/ Stylist
Freelancer
01.2015 - Current
- Doing makeup for photoshoots, drama performances, and special events.
Seasonal Employee
Toys 'R' Us
11.2024 - 12.2024
- Worked on register, kept the store organized, and helped guests with questions.
Teachers Assistant
North Phoenix Preparatory Academy
01.2023 - 05.2023
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Maintained safety and security by overseeing students in recess environments.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Sales Manager
Ella Bella
02.2022 - 12.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
Manager
Fair Maidens And Masks
10.2020 - 12.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cultivated positive, productive team environments, resolving conflicts quickly.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
Captioning Agent
CaptionCall
10.2020 - 10.2021
- Supported team members during peak call times, ensuring all clients received prompt and efficient service.
- Collaborated with fellow captioning agents to maintain a high standard of service and professionalism.
- Contributed to company-wide improvements by actively participating in training sessions and sharing best practices with colleagues.
- Managed complex technical setups involving multiple audio sources and captioning software, ensuring seamless delivery of captions to clients.
- Maintained a thorough understanding of industry regulations, ensuring compliance with FCC standards at all times.
- Streamlined communication between hearing-impaired clients and businesses by providing accurate and timely captions for phone calls.
Volunteer
Mesquite Library
01.2015 - 01.2017
- Becoming acquainted with working in a community, helping customers, and organizing.
Education
Theatre Productions
High School Drama Club/ Drama Summer Club
Arizona Girl Choir
Children's Fine Arts Classes
High School Student Senate
President of my high school Psychology Club
Bachelor of Arts - Anthropology
Arizona State University
Tempe, AZ05.2024
Associate of Arts - Anthropology
Maricopa Community Colleges - Paradise Valley Community College
Phoenix, AZ12.2021
High School Diploma -
North Phoenix Preparatory Academy
Phoenix, AZ05.2018
Skills
- Teamwork and Collaboration
- Quick Learner
- Fast Learner
- Problem-Solving
- Team Collaboration
- Interpersonal and Social Skills
- Attention to Detail
- Multitasking and Organization
- Outstanding communication skills
- Client Relationships
Timeline
Seasonal Employee
Toys 'R' Us
11.2024 - 12.2024
Character Performer
Happily Ever After Fairytale Entertainment
08.2023 - Current
Guest Services Associate
Leo & Luca
07.2023 - Current
Teachers Assistant
North Phoenix Preparatory Academy
01.2023 - 05.2023
Sales Manager
Ella Bella
02.2022 - 12.2022
Sales Associate
Wildlings
10.2021 - Current
Manager
Fair Maidens And Masks
10.2020 - 12.2021
Captioning Agent
CaptionCall
10.2020 - 10.2021
Character Performer
Fair Maidens And Masks
09.2017 - Current
Makeup artist/ Stylist
Freelancer
01.2015 - Current
Volunteer
Mesquite Library
01.2015 - 01.2017
Internship
Phoenix Center for the Arts
10.2013
Theatre Productions
High School Drama Club/ Drama Summer Club
Arizona Girl Choir
Children's Fine Arts Classes
High School Student Senate
President of my high school Psychology Club
Bachelor of Arts - Anthropology
Arizona State University
Associate of Arts - Anthropology
Maricopa Community Colleges - Paradise Valley Community College
High School Diploma -
North Phoenix Preparatory Academy
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