Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alison Franklin

College Station,TX

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

Brannon Industrial Group
College Station, Texas
02.2023 - Current
  • Answer customer inquiries via phone and email with prompt responses.
  • Sale or provide rates on assets that BIG offers. (Front-load and rear-load dumpsters, roll-off dumpsters, construction, and event porta-potty units)
  • Add fencing reports into the software.
  • Set up new customers for service.
  • Assist or help keep up with spreadsheets in Excel.
  • Completions (add landfill tickets into the software).
  • Take payments via phone.

Medical Assistant

St. Joseph Health Regional Hospital
, TX
08.2020 - 03.2023
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Documented notes during patient visits.
  • Organized charts, documents, and supplies.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.

Team Member

Academy Sports + Outdoors
, TX
08.2022 - 02.2023
  • Assisted customers with product inquiries and store navigation.
  • Provided exceptional customer service.
  • Sold Academy credit cards each shift.
  • Reset store displays for special events and seasonal merchandise changes.
  • Helped team members in different departments if needed.

Cashier

HEB Grocery Store
Bryan, Texas
01.2017 - 03.2020
  • Processed customer transactions efficiently

  • Assisted customers with product inquiries and store navigation.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Worked closely with front-end staff to assist customers.

Education

High School Diploma -

Travis B. Bryan High School
Bryan, TX
05-2018

Skills

  • Customer service
  • Customer focus
  • Appointment scheduling
  • Attention to detail
  • Verbal and written communication

Timeline

Customer Service Representative

Brannon Industrial Group
02.2023 - Current

Team Member

Academy Sports + Outdoors
08.2022 - 02.2023

Medical Assistant

St. Joseph Health Regional Hospital
08.2020 - 03.2023

Cashier

HEB Grocery Store
01.2017 - 03.2020

High School Diploma -

Travis B. Bryan High School

Similar Profiles

CREATE PROFILE