Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alison Galbraith

Richmond

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

9
9
years of professional experience

Work History

Sales Floor Supervisor

Soft Shoe
Richmond
09.2025 - Current
  • Supervised daily operations on the sales floor for optimal customer service.
  • Assisted customers with inquiries, providing tailored recommendations and solutions.
  • Greeted customers, clarifying needs, and identifying solutions to close sales.
  • Facilitated store opening and closing procedures, securing valuables, arming, and disarming alarm system and inspecting premises for urgent needs.
  • Mentored newly hired staff in upselling techniques to improve sales.

Campus Missionary

Cru
Richmond
08.2022 - Current
  • Cultivated meaningful connections between international students and local communities.
  • Facilitated group discussions that focused on faith-based topics and issues relevant to college life.
  • Organized social events to engage with larger community and share spiritual beliefs.
  • Organized weekly bible study sessions for university students.
  • Created a welcoming environment for college students through engaging activities and conversations.
  • Encouraged and supported spiritual growth, outreach, prayer and faith development.
  • Utilized creative problem-solving techniques to address challenges within the ministry program.
  • Built trust within community, sharing personal testimony and listening to others.

Therapeutic Behavioral Specialist

DCCH
Fort Thomas
09.2018 - 09.2019
  • Implemented de-escalation techniques when working with agitated or aggressive individuals.
  • Delivered culturally competent care tailored to meet the unique needs of each child.
  • Created an atmosphere of safety by maintaining appropriate boundaries with clients.
  • Assisted clients in developing healthy coping mechanisms for dealing with stressors in their environment.
  • Managed inappropriate behaviors through behavior intervention plans and support from clinical team.
  • Demonstrated strong problem-solving skills while managing crisis situations with clients.
  • Actively listened to understand the feelings expressed by clients during interactions.

Server

Skyline
Independence
08.2016 - 08.2018
  • Processed payments and completed register transactions accurately.
  • Provided excellent customer service by anticipating needs and responding promptly to requests.
  • Assisted with training of new staff members.
  • Greeted and accommodated guests, building positive experience from first interaction.
  • Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.

Education

Bachelor of Science (B.S.) - Forensic Psychology

Eastern Kentucky University
Richmond, KY, US
05.2022

Skills

  • Problem solving
  • Time management
  • Teamwork
  • Fundraising strategies
  • Teamwork and collaboration
  • Multitasking abilities
  • Customer service
  • Active listening
  • Event organization
  • Customer relationship management
  • Community outreach
  • Interpersonal skills

Timeline

Sales Floor Supervisor

Soft Shoe
09.2025 - Current

Campus Missionary

Cru
08.2022 - Current

Therapeutic Behavioral Specialist

DCCH
09.2018 - 09.2019

Server

Skyline
08.2016 - 08.2018

Bachelor of Science (B.S.) - Forensic Psychology

Eastern Kentucky University

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