Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Beacon Orthopaedics
Cincinnati, OH
06.2017 - Current
Actively sought out ways to promote a positive workplace environment among staff members.
Reviewed referrals from physicians for appropriateness of services provided by the department.
Coordinated scheduling process between referral sources, insurance companies and families and patients for appropriate level of care.
Managed scheduling, documentation, and billing tasks in compliance with healthcare regulations and insurance requirements.
Analyzed patient feedback to continuously improve effectiveness and patient satisfaction.
Scheduled appointments with patients based on availability and severity of injury.
Education
Bachelor of Science - Criminal Justice
University of Cincinnati
Cincinnati
06-2004
Skills
Scheduling Coordination
Professional Communication
Interdisciplinary Collaboration
CPR training
Culturally aware
Empathetic and patient
Time management proficiency
Verbal and written communication
Patient Relations
Accomplishments
Is a member of the Beacon Champions Committee made up of various departments within Beacon Orthopaedics. In our committee meetings we discussed and in time implemented policies and procedures to better streamline over many different departments. We put together company happy hours in conduction with charitable donations for employees to get out and meet other employees. We implimented updated Physical Therapy surgical protocols