Alison Gerstein

Working at KQ Ranch Ranch historical 1942 gold mine, now private family camping RV 5 star mountain paradise, wasn't work, it is a joy. Part time weekend work only

• Enhanced customer satisfaction by providing detailed product knowledge.
• Effectively negotiated contracts, securing favorable terms for both the company and clients.
• Continuously tracked personal performance against established goals, making necessary adjustments as needed.
• Contributed valuable input during product development process based on client feedback.
• Developed and maintained relationships with diverse clientele to enhance customer loyalty and satisfaction.
• Collaborated with marketing team to design promotional materials that effectively showcased products and services.
• Delivered product demonstrations and presentations, ensuring customers understood features and benefits.
• Trained new sales representatives on product knowledge, sales techniques, and customer engagement strategies.
• Implemented feedback mechanisms to gather customer insights, driving improvements in service delivery and product offerings.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Park Guest Entertainment volunteer for weekend dance, dinners, holiday coordinating safe family fun of all ages including fur babies.
• Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
• Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Effectively negotiated contracts, securing favorable terms for both the company and clients.
• Continuously tracked personal performance against established goals, making necessary adjustments as needed.
• Enhanced customer satisfaction by providing detailed product knowledge.
• Supported site supervisors in ensuring compliance with safety regulations and standards.
• Contributed to material inventory management, tracking usage and ordering supplies as needed.
• Trained new staff on safe operation of equipment and proper construction practices, fostering a culture of safety.
• Assisted in coordinating project schedules and resource allocation to enhance workflow efficiency.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Enhanced customer experience by resolving any issues promptly and ensuring complete satisfaction throughout the entire sales process.
• Boosted sales revenue by identifying potential clients and presenting tailored solutions to their needs.
• Established strong relationships with key clients, securing repeat business and fostering long-term partnerships.
• Organized product demonstrations for prospective clients, showcasing features and benefits as part of persuasive sales pitches.
• Managed a team of sales representatives, providing training and guidance for successful sales strategies.
• Managed complex calendars and scheduling for executive meetings and events.
• Coordinated travel arrangements, optimizing itineraries for efficiency and cost-effectiveness.
• Facilitated communication between the President and internal/external stakeholders to ensure alignment on priorities.
• Implemented office procedures that improved workflow efficiency and reduced turnaround times.

• Supported office operations by managing documentation and filing systems for project-related records.
• Assisted in coordinating project schedules and timelines to ensure timely completion of construction tasks.
• Collaborated with cross-functional teams to streamline communication and enhance project outcomes.
• Assisted in processing invoices and payments, ensuring timely updates to financial records.
• Supported daily accounts receivable operations by verifying customer account information.
• Maintained accurate records of outstanding payments and reconciled discrepancies.
• Processed vendor invoices accurately and efficiently, ensuring timely payments.
• Assisted in reconciling accounts payable ledger to maintain accuracy.
• Collaborated with team members to resolve discrepancies in billing and payments.
• Maintained organized digital files of invoices and payment records for easy access.
• Supported audit preparation by gathering necessary documentation related to accounts payable transactions.
• Learned and utilized accounting software to streamline invoice processing and reporting tasks.
• Assisted in processing bi-weekly payroll for employees, ensuring timely and accurate payment.
• Supported compliance with federal and state payroll regulations.
• Maintained employee records and payroll databases for accuracy.
• Collaborated with HR to ensure timely updates of employee information.
• Resolved payroll discrepancies by investigating issues and implementing solutions.
• Developed reports to track payroll expenses and trends effectively.
• Learned various payroll software systems to streamline processes efficiently.
• Reduced errors in payroll data entry by implementing automated systems and providing thorough training to staff members.
• Developed and implemented payroll procedures and policies to determine compliance with regulations.
• Processed payroll garnishments such as tax liens and child support.
• Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
• Successfully transitioned from a manual to an electronic payment system for direct deposit enrollments, reducing paper waste within the organization.
• Spearheaded efforts to reconcile historical payroll discrepancies, resulting in improved relationships with affected employees and restored trust in the system.
• Resolved complex payroll issues, restoring trust and confidence among employees.

• Led project planning and execution, ensuring alignment with client specifications and timelines.
• Managed cross-functional teams to enhance communication and collaboration across project phases.
• Oversaw budgeting and cost management, optimizing resource allocation for maximum efficiency.
• Implemented risk management strategies to mitigate potential delays and budget overruns.
• Skilled at working independently and collaboratively in a team environment.
• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.
• Facilitated smooth payroll processing by accurately entering employee hours, deductions, and benefits information into payroll system.
• Oversaw scheduling, payroll management, and performance evaluations for the Cash Department team members.
• Streamlined administrative processes to enhance operational efficiency across departments.
• Developed and maintained filing systems for improved document retrieval and management.
• Coordinated scheduling and logistics for meetings, ensuring optimal use of resources.
• Managed communication between departments, fostering collaboration and information sharing.
• Implemented software solutions to automate routine tasks, reducing time spent on manual processes.
• Trained new staff on administrative procedures, enhancing team effectiveness and productivity.

• Managed daily office operations, ensuring efficient workflow and organization.
• Coordinated scheduling and calendar management for executive staff, optimizing time utilization.
• Developed and maintained filing systems, enhancing document retrieval processes.
• Assisted in the preparation of reports and presentations, ensuring accuracy and clarity.
• Processed vendor invoices accurately and efficiently, ensuring timely payments.
• Managed purchase order entries and tracked expenditures to support budget compliance.
• Reconciled monthly statements, resolving discrepancies to maintain accurate financial records.
• Prepared vendor invoices and processed incoming payments.
• Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
• Reviewed vendor invoices for appropriate documentation and validity prior to payment.
• Maintained customer accounts by updating billing information and resolving discrepancies.
• Monitored aging accounts receivable, facilitating collections and minimizing outstanding balances.
• Reduced billing errors by accurately reviewing invoices and promptly addressing discrepancies.
• Managed lien documentation processes to ensure compliance with regulatory requirements.