Alison Godbolt
Medical University Hospital Authority
Summerville,SC
1
Certification
8
years of professional experience
Detail-oriented professional with experience supporting surgical services, patient communication, and clinical documentation. Brings strong organization, confidentiality, and problem-solving skills from sterile processing, operating room liaison, and customer service roles. Focused on improving efficiency, patient safety, and dependable support for clinical teams.
Work History
Sterile Processing Technician III
5 Months- Sterilized medical devices using approved autoclave cycles and monitored load parameters for accuracy.
- Performed decontamination, cleaning, and inspection of surgical instruments to support patient safety standards.
- Inspected instruments for damage, wear, and cleanliness before packaging for sterile storage.
- Assembled instrument trays and case carts according to surgeon preferences and procedure requirements.
- Documented processing steps and tracked instrument movement through sterile processing workflows.
- Prepared supplies and equipment for operating room cases to support timely surgical turnaround.
- Followed infection control, safety, and quality protocols during handling of contaminated instrumentation.
- Maintained organized sterile supply areas and replenished inventory to support daily clinical operations.
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
- Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Ensured timely availability of surgical instruments by prioritizing urgent requests and efficiently managing workload.
Operating Room Liason
3 Years 7 Months- Coordinated communication between patients, families, and clinical staff to resolve service concerns quickly.
- Facilitated information exchange across departments to reduce delays in patient service requests.
- Scheduled appointments and follow-up activities while maintaining compliance with hospital procedures.
- Documented case updates accurately in electronic medical records to support continuity of care.
- Monitored referral and intake workflows to ensure timely routing of cases and records.
- Maintained confidentiality standards while managing sensitive patient communications and documentation.
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
- Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
- Collaborated closely with department heads to identify opportunities for process improvement initiatives.
- Solved conflicts and addressed issues that occurred between other entities and business.
- Increased overall productivity by streamlining internal processes and introducing new tools for more efficient workflow management.
- Aided in the development of training materials, contributing to the ongoing education of team members and improved performance outcomes.
- Gathered, organized and input information into digital database.
Direct Support Professional
8 Months- Delivered person-centered support, promoting independence with daily living, personal care, and community participation.
- Administered prescribed medications following support plans, safety protocols, and agency procedures.
- Monitored client behavior, documented observations, and communicated concerns to care teams and supervisors.
- Assisted with meal preparation, household tasks, and transportation while maintaining dignity and routine.
Stylist
9 Months- Delivered precision cuts, styling, and blowouts aligned with requested looks.
- Applied color, highlights, and chemical services while following salon safety standards.
- Consulted clients to assess hair goals, face shape, and maintenance preferences.
- Recommended retail products and aftercare routines to support client results.
Call Center Representative
1 Year 8 Months- Managed inbound calls, resolved customer inquiries, and explained program requirements clearly.
- Assisted callers with account issues, benefits questions, and application status updates.
- Documented call details, case updates, and resolution notes in CRM systems.
- Verified customer information, followed compliance procedures, and protected confidential records.
Education
No Degree - Surgical Technology
Associate of Science - Cosmotology
Skills
Steam sterilization techniques
Surgical instrument decontamination
Sterilization procedures
Manual cleaning
Assembling case carts
Instrument tray assembly
High-level disinfection methods
Decontamination protocols
Certification
- SPT - Sterile Processing Technician
- Certified Sterile Processing Technician, MUSC - June 2023
Timeline
Sterile Processing Technician III
Medical University Hospital Authority
05.2026 - CurrentRead More
Operating Room Liason
Medical University Hospital Authority
03.2023 - CurrentRead More
Direct Support Professional
Support Services Of Virginia
04.2021 - 12.2021Read More
Stylist
Hair Cuttery
03.2021 - 12.2021Read More
Call Center Representative
Maximus Call Center
10.2018 - 06.2020Read More
Southeastern College
No Degree from Surgical Technology
Read More
Regency Beauty Institute
Associate of Science from Cosmotology
Read More