Summary
Overview
Work History
Education
Skills
Timeline
Bartender
ALISON GUSE

ALISON GUSE

Brooklyn,NY

Summary

Personable hospitality professional with years of experience working in high traffic venues. Collaborative leader, maintaining functional teams through relationship-building and thoughtful delegation. Proficient teacher, coaching staff to maintain service standards and anticipate customer needs.

Overview

6
6
years of professional experience

Work History

Bartender

Happier People (99Scott & Carpark)
Brooklyn, NY
05.2024 - Current
  • Company Overview: A hospitality company that creates unique, community-focused hospitality experiences across various venues, including nightlife and event spaces.
  • Served high customer volumes during special events and nightlife.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Bartender

Blackbird Ordinary
Miami, FL
01.2023 - 05.2024
  • Company Overview: Cocktail Bar with dancing and DJ
  • Create a welcoming and enjoyable experience ensuring customer satisfaction by maintaining a friendly, accommodating and positive attitude
  • Maintain safe work environment by deescalating unruly or intoxicated situations efficiently
  • Anticipate guests' needs to decide if additional service is needed

Bartender

Freehold
Miami, NYC
01.2022 - 04.2023
  • Company Overview: A cafe by day and club by night in the heart of Wynwood and Williamsburg
  • Lead team members on effective methods and procedures to run a profitable & successful bar
  • Create a positive energy environment in which the patrons delight in a fun party atmosphere
  • Maintain a safe working and guest environment to reduce the risk of accidents and injuries
  • Quickly identify problem situations & resolve incidents to the satisfaction of involved parties

Bartender

Spybar
Chicago, IL
07.2021 - 01.2022
  • Company Overview: Chicago's oldest still standing house club
  • Ensured nightclub is in compliance with all health and safety codes
  • Assessed bar customers' needs and preferences and making recommendations
  • Designed successful business promotions driving repeat guest visits and increase sales
  • Addressed quality of service issues, guest requests and/or complaints to ensure customer satisfaction and return business
  • Chicago's oldest still standing house club

Head Bartender

Galit
Chicago, IL
04.2019 - 03.2020
  • Company Overview: A modern middle eastern restaurant in the Lincoln Park neighborhood
  • Maintain knowledge of seasonal menus for customer inquiry
  • Remained on-call at all operating hours for assistance and service
  • Maintained quality standards of juices, batches and syrups & responsible for keeping bar stocked and clean at all times
  • A modern middle eastern restaurant in the Lincoln Park neighborhood

Education

Associate of Arts -

Harold Washington City College
Chicago, IL
05.2021

Aerial Rope & Physical Comedy -

Aloft Circus Arts
Chicago, IL
06.2015

Skills

    Bar and Order Management

    Inventory Management

    Resource Management

    Scheduling & Budgeting

    Product & Service Information

    Event Planning & Management

    Accurate Cash Handling

    Team Supervision & Leadership

    Operational Efficiency

    POS Capabilities Policy & Procedure

    Adherence Sales Expertise

Timeline

Bartender

Happier People (99Scott & Carpark)
05.2024 - Current

Bartender

Blackbird Ordinary
01.2023 - 05.2024

Bartender

Freehold
01.2022 - 04.2023

Bartender

Spybar
07.2021 - 01.2022

Head Bartender

Galit
04.2019 - 03.2020

Aerial Rope & Physical Comedy -

Aloft Circus Arts

Associate of Arts -

Harold Washington City College
ALISON GUSE
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