Alison Harvick

• Completed on-time deliveries by choosing best and most efficient routes.
• Delivered packages to customer doorsteps and business offices.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Kept detailed mileage and fuel reports to track overall fuel costs
• Successfully avoided time delivery delays by carefully planning best routes
• Determined quickest and safest routes for delivery by using effective planning and organizational skills
• Fostered positive working relationships with regular customers

• Maintained high rating of 4.96 stars with customers, as well as completing 1,087 trips while driving for Uber
• Assisted passengers with loading and unloading luggage for enhanced customer care.
• Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
• Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
• Followed company guidelines and policies when interacting with passengers.
• Built and maintained positive relationships with passengers by providing friendly and professional service.
• Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
• Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
• Operated vehicle safely in highly congested areas with no traffic violations.

Homemaker, started and family and was responsible for maintaining our home, raising two children.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
• Took payment information and other pertinent information such as addresses and phone numbers to place orders.
• Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
• Attended national Pool & Spa show
• Assisted homeowners and pool dealers with parts and accessory orders.
• Order entry
• Shipping/receiving, order tracking