Summary
Overview
Work History
Education
Skills
Certification
Timeline
GeneralManager

Alison M. Hecker

Winona,MN

Summary

Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals. Diversely qualified Health Aide trained and certified in providing ranging services, including skilled nursing, assisted living, post-acute medical and rehabilitation, hospice care and physical therapy. Provide empathetic, personal care to patients, promoting comfort and support. Skilled in working with disabled and patients of all ages.

Overview

3
3
Certifications
12
12
years of post-secondary education
17
17
years of professional experience

Work History

Registered Home Health Aide

Horizon Home Health Services
Anaheim, CA
10.2019 - 03.2021
  • Provided patients and families with emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Traveled to clients' homes to provide healthcare services and promote continuity of care.
  • Maintained clean, safe and well-organized patient environment.
  • Followed nutritional plans to prepare optimal meals.

Driver/Homemaker/Mother

Uber
Anaheim, CA
06.2015 - 10.2019
  • Transported clients to and from medical appointments with safety and efficiency.
  • Created and maintained safe and nurturing environment for my children.
  • Kept my household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping and All Cooking.

Banquet Server/Waitress

Marriott & Starbucks
Anahiem, CA
11.2013 - 11.2015
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Prepared beverages and filled food orders for customers.
  • Greeted new customers, discussed specials and took drink orders.

Certified Nursing Assistant

St. Peter Hospital
Olympia, WA
11.2010 - 01.2013
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Analyzed patients' medical conditions to identify proper mode of transport.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.

Bath Aide and Wound Care

Evergreen Nursing & Rehabilitation Center
Olympia, WA
11.2008 - 07.2011
  • Assessed patients to determine individual needs and develop care plans.
  • Instructed patients and caregivers on how to clean and dress wounds and how to prevent infections.
  • Documented nursing services provided and uploaded to comprehensive tracking systems for health records. EPIC
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.

Certified Nursing Assistant

Mankato House Long Term Care
Mankato, MN
09.2007 - 01.2009
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.

Dietary Aide

St. Anne Extended Healthcare
Winona, MN
07.2003 - 08.2006
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Cleared tables and removed dishes, trays and utensils from dining room to dishwashing area.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.

Education

Certified - Medical Assisting

North Orange County Continuing Education
Anaheim, CA
07.2019 - 05.2020

Nursing

South Puget Sound Community College
Olympia, WA
01.2010 - 06.2012

Associates - Business

South Puget Sound Community College
Olympia, WA
01.2010 - 06.2012

Business

Minnesota State University - Mankato
Mankato, MN
08.2006 - 06.2008

Certified Nursing Assistant

St Anne Training Center
Winona, MN
12.2005 - 05.2006

High School Diploma -

Winona Senior High School
Winona, MN
01.2002 - 06.2006

Skills

Clinical quality program standards

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Certification

Certified Medical Assistant Expires April 2022

Timeline

Registered Home Health Aide

Horizon Home Health Services
10.2019 - 03.2021

Certified - Medical Assisting

North Orange County Continuing Education
07.2019 - 05.2020

Driver/Homemaker/Mother

Uber
06.2015 - 10.2019

Banquet Server/Waitress

Marriott & Starbucks
11.2013 - 11.2015

Certified Nursing Assistant

St. Peter Hospital
11.2010 - 01.2013

Nursing

South Puget Sound Community College
01.2010 - 06.2012

Associates - Business

South Puget Sound Community College
01.2010 - 06.2012

Bath Aide and Wound Care

Evergreen Nursing & Rehabilitation Center
11.2008 - 07.2011

Certified Nursing Assistant

Mankato House Long Term Care
09.2007 - 01.2009

Business

Minnesota State University - Mankato
08.2006 - 06.2008

Certified Nursing Assistant

St Anne Training Center
12.2005 - 05.2006

Dietary Aide

St. Anne Extended Healthcare
07.2003 - 08.2006

High School Diploma -

Winona Senior High School
01.2002 - 06.2006
Alison M. Hecker