Alison Iulai
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Barista
The Station
09.2022 - 08.2024
- Cleaned counters, machines, utensils, and seating areas daily.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Used POS system to accurately enter orders and process payments.
- Maintained regular and consistent attendance and punctuality.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Fitness Instructor
TKO Fitness
10.2021 - 09.2022
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
- Instructed gym members about correct use of weight resistance and cardiovascular equipment.
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
- Designed innovative fitness plans to keep clients engaged.
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
- Adapted classes to meet needs of participants with varying fitness levels.
Cashier
House of Hoops by Foot Locker
07.2019 - 12.2019
- Welcomed customers and helped determine their needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
Education
Dream Center Leadership School
Los Angeles, CA09.2019
High School Diploma -
Tawa College
Wellington, New Zealand 08.2015
Skills
- Team Player
- Team Leadership
- Adaptive and creative
- Opening and closing duties
- POS Systems
- Espresso machine operation
- Exceptional customer service
- Safe Food Handling Practices
Timeline
Barista
The Station
09.2022 - 08.2024
Fitness Instructor
TKO Fitness
10.2021 - 09.2022
Cashier
House of Hoops by Foot Locker
07.2019 - 12.2019
Dream Center Leadership School
High School Diploma -
Tawa College
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