Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Alison Jankowski

Holden,MA

Summary

. Customer-focused Retail Associate at Bath and Body Works, with a solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for creating positive shopping experiences that increase customer loyalty.

Overview

9
9
years of professional experience

Work History

Retail Sales Associate

Bath and Body Works, Limited Brands
Berlin, MA
07.2023 - Current
  • Greeted customers upon entry and assisted with product selection to enhance satisfaction.
  • Handled customer inquiries and complaints professionally, utilizing strong problem-solving skills.
  • Maintained store cleanliness and organized merchandise displays for optimal shopping experience.
  • Processed transactions accurately through point-of-sale systems to ensure efficiency.
  • Collaborated with team members to consistently achieve daily sales targets.
  • Educated customers on product features and benefits to facilitate informed purchasing decisions.
  • Managed inventory by restocking shelves and monitoring stock levels regularly.
  • Participated in training sessions to improve product knowledge and service skills.

Product Processor

Amazon Package Processor
Northboro, MA
06.2021 - 07.2023
  • Processed products efficiently in a fast-paced production environment.
  • Maintained cleanliness and organization of workstations and equipment.
  • Collaborated with team members to meet daily production targets.
  • Adhered to safety protocols while handling materials and equipment.
  • Reported equipment malfunctions to supervisors for timely maintenance actions.
  • Troubleshooting issues related to product processing equipment.
  • Ensure all items are properly labeled with correct information.
  • Worked with team members to improve process integration and flow.

Camp Couselor

Town of Paxton
Paxton, MA
06.2019 - 06.2019
  • Led daily activities and games for children aged six to twelve.
  • Supervised campers during outdoor activities ensuring safety and engagement.
  • Assisted in creating a positive environment promoting inclusivity and teamwork.
  • Communicated with parents regarding camper progress and daily events.
  • Trained junior counselors on camp policies and safety procedures.
  • Encouraged camper participation in recreational activities through enthusiastic leadership style.

Pass Checker

Tow of Holden
Holden, MA
06.2016 - 08.2018
  • Maintained organized work area to promote efficiency and safety compliance.
  • Communicated effectively with supervisors regarding workflow updates and challenges.
  • Greeted, and checked in visitors to the town pool area
  • Answered phone inquiries and provided customer assistance as needed
  • Sold and collected funds for pass purchases

Education

Master of Science - Digital Marketing

Southern New Hampshire University
Manchester, NH
06-2025

Bachelor of Arts - Communications / Digital Media Design

Franklin Pierce University
Rindge, NH
05-2022

Skills

  • Digital marketing
  • Data analysis
  • Content creation
  • Stock replenishment
  • Display setup
  • Sales goal achievement
  • Customer relationship management
  • Team collaboration
  • Retail merchandising expertise
  • Order processing
  • Money handling
  • Point of sale operation
  • Cash register operation
  • Store maintenance
  • Phone etiquette

Affiliations

  • I enjoy streaming, content creation, video editing, and gaming in my free time. I am always looking to learn something new and enjoy keeping up with all the current trends on social media. I love music, and I am a big follower of all New England sports teams.

Accomplishments

  • Member of Alpha Chi National Honor Society
  • Member of Lambda Pi Eta Communications Honor Society

Timeline

Retail Sales Associate

Bath and Body Works, Limited Brands
07.2023 - Current

Product Processor

Amazon Package Processor
06.2021 - 07.2023

Camp Couselor

Town of Paxton
06.2019 - 06.2019

Pass Checker

Tow of Holden
06.2016 - 08.2018

Master of Science - Digital Marketing

Southern New Hampshire University

Bachelor of Arts - Communications / Digital Media Design

Franklin Pierce University