Summary
Overview
Work History
Education
Skills
Timeline
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Alison LaCoss

Administrative And People Operations Professional
Wilmington,NC

Summary

Dedicated professional with a strong background in early childhood education, encompassing curriculum development, classroom instruction, and social-emotional learning implementation. Leveraging this foundation, I successfully transitioned into administrative and people operations roles, where I excel in fostering positive workplace cultures, streamlining processes, and driving organizational growth. With a passion for lifelong learning and a commitment to excellence, I bring a unique blend of educational expertise and administrative acumen to support organizational success.

Overview

9
9
years of professional experience

Work History

Human Resources Assistant | Contractor

SAS Institute, Inc.
11.2023 - Current
  • Executed thorough background checks for global contingent workers using Sterling and HireRight, ensuring compliance with legal requirements specific to each country.
  • Proficiently navigated Workday to create detailed job requisitions and efficiently manage the extension or termination of contracts.
  • Ensured correctness and follow up on tasks related to Quality Assurance (QA) for reports within the department, fostering a culture

of excellence and compliance.

  • Efficiently navigated and executed delegated tasks using ServiceNow, streamlining workflow processes within the HR department.
  • Facilitated 100 employee onboarding processes, including background checks and Workday integration, ensuring smooth new hire transitions.

Talent Acquisition Associate | Contractor

North Carolina Education Corps
06.2023 - 11.2023
  • Conducted thorough reference checks on potential candidates to verify qualifications and suitability for the roles.
  • Utilized HubSpot to maintain accurate and up-to-date candidate records, ensuring efficient tracking and organization of candidate

data.

  • Compiled and analyzed data related to recruitment metrics, offering insights to improve the efficiency and effectiveness of the hiring process.
  • Conducted 300 thorough reference checks for candidates, leveraging strong communication skills to gather valuable insights and establish meaningful connections for future candidates.

Data Manager

New Hanover County Schools
07.2022 - 02.2023
  • Maintained student and faculty records with 100% accuracy, including data management for a student population of 300 and a faculty and staff team of 65.
  • Developed and prepared customized reports utilizing database design techniques using Microsoft Excel and PowerSchool.
  • Provided bilingual support in conversational Spanish and French, aiding families with limited proficiency to navigate enrollment procedures and address inquiries.
  • Collaborated closely with the school's social worker and principal to identify students in need of additional support services, contributing to the implementation of tailored therapies and interventions within classroom settings.
  • Worked within a team to plan and execute Title I events and fundraisers.

Customer Relations Manager

Platinum Sitters
03.2021 - 03.2022
  • Oversaw a diverse client base comprising 2000 families and managed a team of 200 sitters and nannies, ensuring exceptional service delivery and client satisfaction.
  • Conducted sourcing, screening, and interviewing of prospective nanny candidates, aligning talent with client needs and organizational standards.
  • Developed and executed a comprehensive social media content calendar and implemented efficient scheduling tools to optimize client engagement and streamline operations.
  • Addressed customer inquiries and concerns with urgency and professionalism, proactively resolving issues to mitigate escalations and uphold service quality.
  • Managed reconciliation processes for all credit card transactions, ensuring accuracy and integrity in financial records and transactions.

Early Childhood Educator

The Little School
07.2015 - 03.2020
  • Instructed children ranging from birth to Pre-K, fostering a supportive and inclusive learning environment for all age groups.
  • Implemented Conscious Discipline social-emotional learning techniques to promote self-regulation and conflict resolution skills among students.
  • Developed and implemented a Reggio and Montessori inspired curriculum, incorporating hands-on, experiential learning activities to stimulate curiosity and critical thinking.
  • Stayed abreast of industry trends and best practices by attending NAEYC and ASK conferences, continually enhancing knowledge and skills in early childhood education.
  • Maintained detailed records of each child's progress and development, conducting regular assessments and parent-teacher conferences to discuss goals and achievements.

Education

Bachelor of Arts - Psychology

Southern New Hampshire University
05.2001 -

Skills

Communication Management

Timeline

Human Resources Assistant | Contractor

SAS Institute, Inc.
11.2023 - Current

Talent Acquisition Associate | Contractor

North Carolina Education Corps
06.2023 - 11.2023

Data Manager

New Hanover County Schools
07.2022 - 02.2023

Customer Relations Manager

Platinum Sitters
03.2021 - 03.2022

Early Childhood Educator

The Little School
07.2015 - 03.2020

Bachelor of Arts - Psychology

Southern New Hampshire University
05.2001 -
Alison LaCossAdministrative And People Operations Professional