Managing Bartender
Play by Play
03 2018 - 06 2025
- Assisted in hiring decisions, contributing to a strong team of skilled bartenders who consistently provided top-notch service.
- Streamlined bar operations by creating efficient systems for drink preparation, order taking, and payment processing.
- Implemented efficient scheduling practices for staff members, ensuring optimal coverage during peak hours while minimizing labor costs.
- Organized special events such as tasting nights or themed parties to drive foot traffic into the establishment.
- Trained new bartenders on mixology techniques, customer service standards, and company policies to ensure consistent quality across the team.
- Developed innovative cocktail menus that attracted new patrons and increased overall sales.
- Increased customer satisfaction by providing exceptional service and crafting quality cocktails.
- Managed cash handling procedures, maintaining accuracy and accountability throughout daily operations.
- Collaborated with management to create promotional events that drew in new customers and boosted revenue.
- Conducted regular staff meetings to provide updates on company policies, share successes, and discuss areas for improvement.
- Addressed customer concerns promptly and professionally, leading to enhanced patron loyalty and repeat business.
- Managed inventory and ordering supplies, resulting in minimized waste and optimized stock levels.
- Established rapport with clientele through attentive listening skills and genuine engagement in conversations.
- Maximized profitability by implementing cost-effective strategies for purchasing and waste reduction.
- Cultivated an enjoyable atmosphere by curating appropriate music playlists that catered to various demographics visiting the establishment.
- Ensured compliance with local health codes and liquor laws by maintaining a clean and safe establishment at all times.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Obtained cash bank and stocked service bar to prepare for operation.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Addressed customer complaints and inquiries to verify satisfaction.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
