Alison Landeros
Fontana,CA
Summary
Professional with robust background in directing and managing large-scale operations, consistently driving success through strategic planning and execution. Adept at implementing innovative solutions that enhance productivity and operational effectiveness. Known for fostering teamwork and adapting to evolving business needs, ensuring alignment with organizational goals.
Offering blend of strong leadership and organizational skills, eager to learn and develop in dynamic environment. Contributes ability to quickly grasp industry-specific knowledge and adapt to new challenges, combined with proficiency in project management and strategic planning.
Overview
7
7
years of professional experience
Work History
Phone Director
Mission Surgical Center
07.2012 - 01.2013
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Direct incoming calls to the appropriate department.
- Take messages and direct them to the doctor.
- Make patient appointments.
Back Office Assistant
Cohen Medical Center
04.2010 - 02.2012
- Collaborated closely with other administrative staff members to ensure seamless coordination of essential back-office functions.
- Assist doctors with patient procedures.
- Maintained an organized inventory system of office supplies, ensuring adequate stock levels at all times.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Gather and search any documents or testing patients had recently.
- Introduced organization systems to keep filed customer documents confidential and increase operational efficiency.
- Managed schedules and calendars for multiple supervisors and Doctors, increasing punctuality and attendance at important meetings.
- Responded to inquiries from callers seeking information.
- Solved problems timely and effectively, ensuring patient satisfaction.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Baby Registry Consultant
Babies "R" Us
10.2007 - 09.2009
- Promoted additional services such as gift wrapping and complimentary gift cards, boosting overall revenue through upselling efforts.
- Collaborated with store management to improve the overall baby registry experience, increasing customer retention rates.
- Enhanced customer satisfaction by providing personalized baby registry consultations and recommendations.
- Organized and led informative workshops for expectant parents, covering topics such as nursery design and infant care essentials.
- Educated customers on proper usage and installation of car seats, strollers, and other essential baby gear for optimal safety.
- Provided exceptional customer service, resolving issues promptly and professionally to maintain a positive reputation.
- Assisted in maintaining an organized and visually appealing registry area, adhering to the company''s merchandising guidelines.
- Greeted customers and helped with product questions, selections, and purchases.
- Answer phone calls providing customer service.
Cashier
Rite Aid
02.2006 - 11.2006
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
Associate of Science - Medical Assistant
RCC And Platt College
Riverside, CA06-2010
Skills
- Relationship building
- Verbal and written communication
- Fast Learner
- fast typer
- Problem-solving
- Time management
- Multitasking and organization
- Team collaboration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Phone Director
Mission Surgical Center
07.2012 - 01.2013
Back Office Assistant
Cohen Medical Center
04.2010 - 02.2012
Baby Registry Consultant
Babies "R" Us
10.2007 - 09.2009
Cashier
Rite Aid
02.2006 - 11.2006
Associate of Science - Medical Assistant
RCC And Platt College