Collaborated closely with developers, product managers, and cross-functional teams, ensuring clear communication, alignment on requirements, and timely resolution of issues, leading to smooth project execution and high-quality deliverables
Performed both manual and automation testing, including smoke, end-to-end, integration, and functional testing, ensuring thorough test coverage across all stages of the development cycle
Created and executed comprehensive Test Plans and Test Cases based on functional and non-functional requirements, ensuring thorough test coverage and alignment with project goals
Selected and integrated key automation tools, including Postman for API testing, RestAssured for backend validation, and Selenium WebDriver with TestNG for cross-browser UI testing
Developed custom automation solutions, optimizing test execution across multiple environments and improving efficiency by 40%, enhancing test coverage and reducing manual efforts
Directed defect tracking and resolution using Jira, collaborating with developers to resolve high-priority issues promptly, minimizing production impact and maintaining high software quality
Contributed to system stability and performance monitoring by setting up Tableau dashboards to track system performance, while overseeing the use of Grafana, Graylog, and Airbrake to monitor overall system health
Conducted automation testing on AWS cloud services, gaining hands-on experience with EC2, S3, Lambda, and RDS to ensure the scalability and reliability of cloud-based applications
Mentored manual testers and collaborated with offshore QA teams to improve test execution efficiency, share best practices, and maintain high-quality standards across multiple time zones
Provided valuable feedback to development and app design teams, offering strategic insights to improve system design, usability, and overall software quality
Actively participated in Agile ceremonies, including stand-ups, sprint planning, and retrospectives, ensuring continuous improvement and the timely delivery of high-quality software
Managed releases in coordination with development and DevOps teams to ensure timely, successful deployments
Used SQL for backend validation across MySQL, Oracle, Hadoop, MongoDB, and GCP databases to ensure data integrity and consistency
Collaborated with client-side QA teams in the UAT environment, executing tests and providing detailed feedback to ensure the application met both business and user requirements
Provided on-call support for monitoring the production environment, addressing critical issues, and reporting on production health and incidents outside of regular working hours
QUALITY ASSURANCE ENGINEER
Hilton
Mclean, VA
08.2019 - 06.2022
Developed and executed comprehensive test cases based on functional and non-functional requirements, ensuring all aspects of the application were thoroughly tested
Led and executed a variety of test types, including smoke, sanity, functional, API, and regression testing, identifying critical issues early in the development lifecycle
Designed and implemented TestNG Data-Driven Framework, automating test execution with dynamic data sourced from Excel using Apache POI, significantly improving test coverage and execution speed
Performed backend validation through complex SQL queries, validating data integrity and consistency in MySQL and Oracle databases, ensuring seamless integration between frontend and backend systems
Collaborated closely with cross-functional teams, including development, product, and business teams across multiple time zones, ensuring smooth project delivery, and quickly resolving issues to meet deadlines
Actively participated in Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, providing insights and feedback to continuously improve the testing process
QUALITY ASSURANCE ENGINEER
Credit Suisse
, Remote
08.2016 - 06.2019
Executed manual testing across functional, smoke, and regression tests to ensure comprehensive coverage of business requirements
Analyzed project requirements and designed test cases to ensure alignment with functional specifications
Performed detailed defect reporting and tracked issues in Jira, collaborating with development teams to resolve defects promptly
Conducted regression testing for new releases, ensuring that previously fixed issues remained resolved and new features were validated
Contributed to test documentation, providing clear reports on test execution, defects, and testing progress
Actively participated in developing a hybrid testing framework using Java and Selenium WebDriver
Performed database validation through complex SQL queries, verifying data flow, accuracy, and integrity across backend systems
Tracked defects and reported issues using Jira, working closely with development teams to ensure prompt resolution
Facility Solutions Manager/ Director of Operations at City Wide of Southern ArizonaFacility Solutions Manager/ Director of Operations at City Wide of Southern Arizona