Alison Little
Coldwater,MI
Summary
Dedicated professional with strong customer service and quality assurance skills. Experienced in task prioritization and equipment maintenance, committed to enhancing operational efficiency and customer satisfaction. Firm believer in loyalty,teamwork, and looking for ways to grow in all situations.
Overview
6
6
years of professional experience
Work History
Cleaning Service
Self Employed Services
Coldwater, MI
07.2025 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
Manual Line Lead
Brembo North America (West Packaging Operations)
Homer, MI
02.2021 - 08.2025
- Supervised daily operations of packaging line, achieving enhanced efficiency and quality.
- Prepared line set-ups for subsequent shifts, facilitating smoother transitions and maintaining line efficiency.
- Conducted regular inspections of finished products, ensuring compliance with quality assurance standards.
- Monitored equipment performance and reported maintenance needs to management for timely interventions.
Education
Associate of Applied Science - Medical Administrative Assisting
U.M.A.
Clearwater, FL (Remote)12-2017
High School Diploma -
North Newton Jr Sr High School
Morocco, IN06-1997
Skills
- Quality assurance
- Line efficiency
- Equipment maintenance
- Task prioritization
- Customer relationship management
- Customer service
Timeline
Cleaning Service
Self Employed Services
07.2025 - Current
Manual Line Lead
Brembo North America (West Packaging Operations)
02.2021 - 08.2025
Associate of Applied Science - Medical Administrative Assisting
U.M.A.
High School Diploma -
North Newton Jr Sr High School