Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Alison Lowery

La Grange,GA

Summary

Talented professional considered knowledgeable leader and dedicated problem solver. Brings 34 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

Overview

32
32
years of professional experience

Work History

Office Manager

Management Solutions Group, LLC
LaGrange, Georgia
12.2001 - Current
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Coordinated special projects and managed schedules.
  • Managed office operations while scheduling appointments for department managers.
  • Performed general office duties such as filing, answering phones and handling routine correspondence.
  • Resolve any customer concerns and answer client questions regarding policies and procedures.
  • Calculate and issue bills, invoices, account statements and other financial statements according to established procedures.
  • Prepare and process payroll.
  • Reconcile records of bank transactions.
  • Monitor budgets and expenses.
  • Compared vendor prices and negotiated for optimal savings.
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.
  • Maintained CRM database with customer updates and report generation.

Marketing Assistant

Batson-Cook Company
West Point, Georgia
12.1998 - 06.2001
  • Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
  • Compiled product, market and customer data to generate informed sales and profit projections.
  • Proofread marketing collateral ahead of printing to eliminate errors.
  • Organized contacts and orchestrated innovative marketing campaigns to boost awareness, engagement and sales.
  • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
  • Coordinated meetings between project members and clients to develop ideas, discuss progress and set goals.
  • Created customized marketing materials to increase product awareness.
  • Managed and maintained company internal marketing database
  • Conducted extensive research for proposals.
  • Assist with trade show development and special events.

Administrative Assistant

West Point Parks And Recreation
West Point, Georgia
07.1996 - 12.1998
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Prepared and maintained all records for programs.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Obtained sponsorship donations for various programs.
  • Responsible for all advertising and media promotions.
  • Managed community pool and pool staff.
  • Coordinate and teach swimming lessons to adults and children.

Claims Analyst

West Point Stevens
West Point, Georga
06.1988 - 05.1995
  • Maintained strict confidentiality with all personal data as per company guidelines.
  • Responsible for reconciliation of the carpet and rug division debt totaling $12,000,000.
  • Negotiated consumer carpet and rug claims and lawsuits.
  • Responsible for reconciliation of all invoice deductions and past due invoices in dispute.
  • Worked with department store buyers, controllers and sales force to negotiate settlement of outstanding debts on accounts.
  • Responsible for training al new personnel.
  • Interacted with clients and employees, which helped cultivate positive working relationships.
  • Viewed reports regularly to make sure processing was conducted efficiently.
  • Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
  • Reviewed and analyzed suspicious and potentially fraudulent claims.
  • Synthesized data into comprehensive quarterly written reports for management.
  • Examined claims forms and other records to determine warranty coverage.
  • Researched claims and incident information to deliver solutions and resolve problems.

Education

No Degree - Accounting

University of Missouri - Columbia
Columbia, MO

Skills

  • Policy and procedure modification
  • Outgoing and friendly personality with excellent written and verbal communication skills
  • Self motivated, hardworking and a strong desire to succeed
  • Proficient in MS Word, Excel, Outlook and Quickbooks
  • Documentation and control
  • Contract negotiations
  • Scheduling
  • Credit and collections
  • Office administration
  • Organizational skills
  • Strategic planning
  • Office management
  • Excellent multi-tasking ability
  • Expense reporting
  • Database administration
  • Payroll and budgeting

Timeline

Office Manager

Management Solutions Group, LLC
12.2001 - Current

Marketing Assistant

Batson-Cook Company
12.1998 - 06.2001

Administrative Assistant

West Point Parks And Recreation
07.1996 - 12.1998

Claims Analyst

West Point Stevens
06.1988 - 05.1995

No Degree - Accounting

University of Missouri - Columbia

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Alison Lowery