ALISON LUNDIN

• Coordinated daily office operations, ensuring efficient workflow and timely completion of tasks.

· Coordinated patient appointments and managed scheduling systems efficiently

· Maintained accurate medical records and ensured HIPAA compliance

· Communicated with healthcare providers and patients to facilitate smooth operations

· Processed insurance documentation and verified patient eligibility

· Supported clinical staff with administrative tasks and front desk responsibilities

• Maintained and updated patient records for accurate, current medical histories.
• Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
• Supported office staff and operational requirements with administrative tasks.
• Conducted insurance verification and preauthorizations and managed patient charts.
• Greeted patients and provided required paperwork to facilitate services.

• Operating as a server and managing multiple tables and high volume guests on a regular basis
• Trained for extensive wine knowledge and onboarding new staff
• Received recognition for performance by being awarded Employee of the
• Month
• Responsiable for closing resturant on closing shifts
• Checked on guests threw out the shift to make sure they are happy

• Confirm customer order accuracy and quality by thoroughly inspecting and comparing to order ticket
• Drive customer satisfaction by resolving problems quickly and effectively
• Promote new server and food expediter productivity through effective training and continual coaching.

• Confirmed customer order accuracy through open communication and active listening
• Provided excellent customer service by confirming order accuracy and quality.

• Worked directly with customers to understand issues/concerns and provided viable solutions
• Provided recommendations for customer needs and pending projects
• Ensured hardware department was closed properly at the end of the day.

• Opened and closed store daily, confirming accurate drawer balances
• Received customer’s clothing for cleaning and provided complete orders with accuracy and high quality
• Drove customer service excellence through resolving problems/issues quickly and effectively.