Alison Maggiacomo
Long Beach,CA
Summary
Extremely self-motivated, with excellent client relations, and customer service skills. I have proven success in management and am a confident leader, as well as a team player.
After moving to the Long Beach area, I have been consulting for a local company in sales and marketing for the past year. I am enthusiastic about learning and looking forward to working in a team environment again.
Overview
24
24
years of professional experience
Work History
Marketing/Sales Consultant
Rukoni LLC
12.2022 - Current
- Evaluated sales metrics to identify areas for improvement, implementing strategic changes to increase success rates.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Generated new leads through networking and attending industry events.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Used customer insights to develop innovative sales strategies to increase sales.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
Owner & Operator
Saddle Brook Retrievers
01.2005 - Current
- Responsible for all aspects of business, PR, sales, contracts, website design and management.
- Established 6th generation breeding of international bloodlines and AKC registered golden retrievers, specializing in service and therapy.
- Manage a national customer list inclusive of west and east coast clients.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Senior Sales
Nextiva
06.2019 - 09.2021
- Identify and qualify business opportunities through prospecting, lead generation and public relations.
- Prepare formal proposals to present and review.
- Build, follow and maintain a pipeline (salesforce).
- Manage all steps of the selling process in order to overcome objections.
- Close new business according to targets, objectives and plans.
- Monitor and follow up new accounts, to gain future business/referrals.
- Consistently in the 90% for closing deals.
- Awarded circle of excellence for consistently going above and beyond quotas multiple times.
Operations Manager, Multiple Locations
JW Marriott Desert Ridge Resort and Spa
04.2015 - 01.2019
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Increased profit by streamlining operations.
- Negotiated contracts and natured relationships with vendors and suppliers to obtain best pricing and terms.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Supported and trained new captains/supervisors.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Keeps staff informed of weekly goals, current groups in house and other news by ensuring daily operational meetings.
- Handled customer inquiries and suggestions courteously and professionally.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Manager, Focused on Sales and Branding
Saddle Brook Farm
01.2005 - 01.2017
- Overall management of a 140-acre private estate.
- Project manager for construction and architectural design of the 300-year-old Amish built historic barn.
- Managed and headed the startup of a sport horse breeding operation.
- Day to day operations included bookkeeping, supply purchasing, inventory management, and staff management.
- Purchased, bred and sold top show horses.
- Headed all marketing and branding.
- I extended our brand internationally and was asked by numerous German breeding farms to collaborate in the sales of their horses to the US market.
- Foals bred at Saddle Brook Farm all received 100% premium status, along with numerous site champions and one named highest scoring foal in the country.
- These accomplishments produced free advertising online and in print, promoting our lines, increasing sales and doubling inquiries.
- I developed, negotiated and added training options with packages for boarding and sale horses.
- Expanded the business while simultaneously maximizing our profits and customer satisfaction.
- Kept an active presence at events, and on social media for brand recognition.
- Answered all calls promptly, responded to inquiries, developed contracts and handled all sales and negotiations.
Property Sales/Management and Marketing
Great Spring Management LLC
01.2000 - 01.2016
- Understood and identified target market, implemented sale tactics to elicit potential renters/buyers.
- Managed and collaborated with vendors to make renovations and repairs needed for sale and lease properties.
- Verified all properties were prepped, cleaned and ready for resale or lease opportunity in a timely and efficient manner.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Analyzed sales and marketing data for improved strategies.
- Enhanced client relationships with thorough follow-up and excellent communication skills.
- Managed CRM system, maintaining accurate records of customer interactions and sales activities.
- Built relationships with customers and community to establish long-term business growth.
- Implemented social media strategies to expand online presence, resulting in higher engagement rates and website traffic.
Education
BA/MA Educational Psychology -
Marist College
Poughkeepsie, NY01.2002
Associates of Arts -
Dutchess Community College
Poughkeepsie, NY01.1999
Skills
- Computer Skills: Salesforce, Word, Excel, Power Point, Office, website design, coding and photo editing
- Sales Funnel Development
- Customer Relationship Management
- Prospecting Skills
- Customer Liaison
Websites
Accomplishments
Awarded circle of excellence by Nextiva for going above Quota multiple times. Consistently ranked as a top performer.
Awarded multiple High Notes by the JW Marriott for my outstanding performance.
Some of the Top ranked horses in the country were bred at Saddle brook Farm.
Timeline
Marketing/Sales Consultant
Rukoni LLC
12.2022 - Current
Senior Sales
Nextiva
06.2019 - 09.2021
Operations Manager, Multiple Locations
JW Marriott Desert Ridge Resort and Spa
04.2015 - 01.2019
Owner & Operator
Saddle Brook Retrievers
01.2005 - Current
Manager, Focused on Sales and Branding
Saddle Brook Farm
01.2005 - 01.2017
Property Sales/Management and Marketing
Great Spring Management LLC
01.2000 - 01.2016
BA/MA Educational Psychology -
Marist College
Associates of Arts -
Dutchess Community College
References
- Claudia Bravo, Cbravo1081@gmail.com, Rukoni LLC, (805) 331-9564
- John Powers, Johnpowers96@gmail.com, JM2 Investments, (480) 677-1473
- Coleen McAllister, Cmmcall@gmail.com, Millbrook School Executive Assistant, (845)492-0165
- Beth Mansfield, Bmansfield25@aol.com, Health Care Project Manager NJ/NY/CO, (303)263-6926
Hobbies and Interests
- Public relations
- Entrepreneurship
- Real estate investments
- International travel
- Foreign cultures