SFDC
Transformative digital marketing leader with a drive for continuous improvement, and refusal to accept the status quo. Results-oriented and a hands-on leader with deep experience in online and offline marketing, marketing operations, and sales enablement who has successfully built digital marketing functions and driven meaningful revenue growth at two $150M+ companies. P&L responsibility resulting in 207% growth over 3 years. Collaborative, strategic, and innovative approach drives business results. Passionate about building teams, driving results, contributing to the company’s growth.
Building & Leading Teams
CRM
Marketing Analytics
Marketing Operations
Promoted to Senior Director in 2021 and reported to Chief Commercial Officer. Responsible for building digital marketing revenue and lead funnel.
● P&L responsibility resulting in 207% growth over 3 years by leveraging metrics to identify key growth channels and opportunities.
● Minimized lead rejection from 70% to less than 25% while maximizing MQL conversion. This was accomplished by analyzing lead rejection rates and implementing action-oriented lead generation intake responses.
● Debuted a marketing analytics platform to measure campaign effectiveness and ROI.
● Increased year-over-year SEO revenue by 398% and email revenue by 196% by identifying SEO as low-hanging fruit and bringing SEO technology platform in-house. This enabled the team to manage and optimize SEO on an ongoing basis.
● Introduced a new revenue channel through a web chatbot platform, generating more revenue opportunities than all other web channels combined in under a year.
Responsible for building team and rebuilding digital infrastructure to modernize technology and support growing needs of business.
● Established a digital team to support the growing company's needs.
● Rebuilt digital infrastructures, including marketing automation platforms, SEO, CMS, eCommerce, and marketing analytics.
Independent consultant for digital marketing and sales enablement. Specialties include development of marketing plans, digital and social strategy, and execution planning. Clients include pharma (pre-approval and global), life science, B2B, and B2C companies.
I continue to take clients on an ad-hoc basis. Services include:
Promoted in 2014 to manage digital sales enablement platforms used by 1,600 field representatives including digital detailing, promotional email, lead generation, and online ordering for promotional materials.
Lead digital strategy and execution for multiple brands and line extensions. Developed innovative patient and HCP relationship marketing programs.
• Improved cystic fibrosis patient adherence by 3% by rethinking patient segmentation. This program won industry awards for its contributions to patient wellness.
• Launched the first HCP e-detail to the LUCENTIS clinical sales team, resulting in e-detailing adoption across the entire Genentech sales force and revolutionizing how clinical specialists detail to physicians.
Built first digital marketing COE, and managed digital marketing budget of $8M annually.
• Designed global webinar program resulting in 55k attendees and 5,000 qualified sales leads.
• Exceeded revenue growth targets by 65% by implementing new programs.
• Decreased direct costs by 15% by optimizing internal systems and processes.
Digital Strategy & Innovation
undefinedSFDC
Pardot
MC Intelligence (Datorama)
Commerce Cloud
CMS
Google Analytics
SEO (SEMrush, Conductor, BrightEdge)
MS Office