Alison Martinez
Jacksonville,FL
Summary
Highly skilled Business Office Manager with background in overseeing operational efficiencies, managing staff and ensuring smooth-running office environments. Strengths include strategic planning, budgeting, project management and team leadership. Previous roles have resulted in improved productivity, streamlined processes and cost reductions. Demonstrates strong communication skills combined with ability to handle multiple tasks simultaneously.
Overview
7
7
years of professional experience
Work History
Business Office Manager
Lilac at Bayview
Jacksonville, FL
10.2024 - 06.2025
- Direct the overall administrative, billing, accounting, and payroll functions of the Business Office in accordance with all applicable laws and regulations.
- Maintain the RFMS account.
- Prescreen patients for Nursing Home Medicaid.
- Facilitate Hospice Facility Agreements.
- Medicare and Managed Care Billing.
- Managed and oversaw bookkeeping functions, including posting payments and charges to patient ledgers, balancing daily receipts, collecting delinquent accounts, and evaluating the need for and referring delinquent accounts to collection agencies.
- Manage and oversee patient accounts
- Recruit, select, hire, train, evaluate, counsel, and supervise business office staff.
- Effectively manage and operate within budget.
Business Office Manager
Life Care Center Of Jacksonville
Jacksonville, FL
09.2018 - 08.2024
Education
Some College - Business Management
FSCJ
Jacksonville, FL07.2025
Medical Billing & Coding -
Trade school in Fortis
Orange Park, FL03.2004
Skills
- Medical coding
- Filing
- Medical billing
- Leadership
- Medical office experience
- Office management
- Insurance verification
- Medicare
- Management
- Accounts receivable
- Business management
- Microsoft Excel
- Patient communication
- Team leadership
- Customer service
- Time management
- Vendor engagement
- Account reconciliation
- Office inventory oversight
- Office administration
- Documentation and control
- Meeting facilitation
- Administrative support
- Conflict resolution
- File systems maintenance
- Credit and collections
Timeline
Business Office Manager
Lilac at Bayview
10.2024 - 06.2025
Business Office Manager
Life Care Center Of Jacksonville
09.2018 - 08.2024
Some College - Business Management
FSCJ
Medical Billing & Coding -
Trade school in Fortis
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