Summary
Overview
Work History
Education
Skills
Timeline
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Alison Migliacio

White Castle,LA

Summary

Results-driven professional equipped with background in supporting operational workflows and enhancing team productivity. Proven track record in streamlining processes and fostering productive collaboration. Committed to delivering high-quality results and adapting to dynamic environments with strong communication and problem-solving abilities.

Results-driven professional with solid background in delivering impactful solutions. Proven track record in fostering team collaboration and adapting to changing needs. Skilled in strategic planning, project management, and client relations. Known for reliability, strong analytical abilities, and excellent communication skills.

Overview

35
35
years of professional experience

Work History

Associate

RaceTrac
12.2020 - 01.2025
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.

Front Desk Receptionist

Red Roof Inn Hotel
12.2017 - 11.2020
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.

Office Manager

Iberville Parish Animal Control
07.2007 - 09.2016
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Enhanced communication within office by implementing centralized digital messaging platform.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
  • Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.

Salon Owner/Operator

Alison Migliacio
01.1990 - 02.2006
  • Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
  • Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
  • Optimized scheduling procedures to maximize appointment efficiency while accommodating client needs and minimizing wait times.
  • Enhanced client satisfaction by offering personalized hair and beauty services tailored to individual preferences.
  • Put together realistic budgets based upon costs and fees for successfully operating business.

Office Worker

Cora Texas
11.1989 - 01.2006
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Increased office efficiency by organizing and maintaining a well-structured filing system.
  • Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary.
  • Maintained digital and physical files for projects, business records and customer accounts.
  • Kept office equipment in good working order with routine maintenance like changing out cartridges and adding paper.
  • Received, sorted and distributed incoming mail to staff members and coordinated outgoing parcels.
  • Monitored and tracked budgets and expenses.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Education

High School Diploma -

Ascension Catholic High School
Donaldsonville
05-1998

Massage Therapist -

Medical Training School
Baton Rouge
11-1996

Cosmetology License - Cosmetology

Lockworks Academy
Baton Rouge, LA
08-1989

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Customer interaction
  • Workplace safety
  • Cash handling
  • Customer engagement
  • Decision-making
  • Courteous and professional
  • Flexible schedule
  • Work Planning and Prioritization
  • Product knowledge
  • Customer service orientation

Timeline

Associate

RaceTrac
12.2020 - 01.2025

Front Desk Receptionist

Red Roof Inn Hotel
12.2017 - 11.2020

Office Manager

Iberville Parish Animal Control
07.2007 - 09.2016

Salon Owner/Operator

Alison Migliacio
01.1990 - 02.2006

Office Worker

Cora Texas
11.1989 - 01.2006

High School Diploma -

Ascension Catholic High School

Massage Therapist -

Medical Training School

Cosmetology License - Cosmetology

Lockworks Academy
Alison Migliacio