Alison Miller
Bradenton,FL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Sarasota Tax Collector
11.2019 - Current
- Organized and prepared tax and title documents to transfer ownership of property.
- Communicated with customers to resolve common title issues.
- Calculated and remitted state sales tax, service and other charges.
- Performed routine data entry or document management.
- Informed customers by mail or telephone of additional steps needed to obtain licenses.
- Operated specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Verified authenticity of foreign identification or immigration documents.
Workers' Compensation Claims Assistant
Oasis Outsourcing
01.2017 - 04.2018
- Checked documentation for accuracy and validity on updated systems.
- Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
- Verified client information by analyzing existing evidence on file.
- Generated, posted and attached information to claim files.
Education
Associate of Arts - Business Administration
State College of Florida, Manatee-Sarasota
Bradenton, FL05.2015
Skills
- Efficient and Detail-Oriented
- Responding to Difficult Customers
- Customer Data Confidentiality
- Data Entry and Maintenance
Timeline
Customer Service Representative
Sarasota Tax Collector
11.2019 - Current
Workers' Compensation Claims Assistant
Oasis Outsourcing
01.2017 - 04.2018
Associate of Arts - Business Administration
State College of Florida, Manatee-Sarasota
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