Dynamic event management professional with a proven track record at the West Virginia Health Care Association, excelling in orchestrating impactful events and enhancing member engagement. Skilled in operations and customer service, I leverage strategic marketing to drive attendance and foster strong vendor relationships, ensuring successful outcomes and satisfaction.
- Oversee and manage the Senator's in-state calendar, ensuring seamless scheduling and preparation.
- Identify and compile essential background materials for high-profile engagements.
- Direct and optimize state staff operations, including resource allocation, technology integration, training programs, and internship coordination.
- Mentor and develop staff, fostering a confident, empowered, and knowledgeable team.
- Acted as the Senator's primary liaison with state/local government, community groups, and key stakeholders across 10+ counties.
- Provided remarks at over 100 events annually
- Managed data entry, reporting, and tracking to streamline communication and operational efficiency.
- Supervised operations staff, ensuring compliance with organizational policies and procedures.
- Developed systems to enhance operational efficiency and team effectiveness.
- Led hiring, onboarding, and training of new staff to optimize productivity.
- Managed a statewide staff calendar, scheduling and coordinating over 500 events annually.
- Processed event requests, coordinated logistics, and streamlined scheduling procedures for efficiency.
- Assisted in managing the Senator's travel, event planning, and advance work.
- Maintained professional front desk, handled incoming calls and delivered exceptional service to every guest.
- Processed and managed over 100 daily constituent calls and 20+ pieces of federal/state agency mail.
- Drafted high-quality internal and external communications.