Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alison Moore

Nottingham,MD

Summary

Highly skilled and enthusiastic professional with more than 15 years of experience in the healthcare industry. Strong relationship building skills with clients and across organizations and teams. Hardworking and reliable with exceptional writing, presenting, and interpersonal communication skills. Expert at assessing needs, generating viable options and implementing solutions in collaboration with clients and coworkers. Highly organized, proactive, and punctual with a team-oriented mentality.

Overview

17
17
years of professional experience

Work History

Regional Care Manager

FutureCare Health & Management
05.2012 - Current
  • Streamlined care coordination processes, resulting in early acceptance and increased referrals.
  • Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
  • Served as a liaison between patients, families, physicians, insurance providers, and other healthcare professionals for seamless care coordination efforts.
  • Conducted thorough assessments to identify patients' needs, strengths, and barriers to achieving optimal health outcomes.
  • Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
  • Prioritized time management effectively balancing competing demands within dynamic fast-paced healthcare environments.

Admissions Director

FutureCare Health & Management
11.2006 - 05.2012
  • Increased admissions by implementing targeted marketing strategies and outreach efforts.
  • Collaborated with other department leaders to develop cohesive enrollment management plans, ensuring consistent messaging and branding throughout the institution.
  • Developed and maintained strong relationships with area hospitals, leading to increased referrals and admissions to the facility.
  • Monitored industry trends and best practices, adjusting strategies as needed to remain competitive in the changing landscape of healthcare.
  • Improved communication workflow, resulting in faster response times and increased satisfaction among prospective patients.
  • Streamlined application processes for a more user-friendly experience, resulting in higher conversation ratio.

Education

Bachelor of Science - Business Management

Towson University
Baltimore, MD
05.2004

Skills

  • Case Assessments
  • Relationship Development and Building
  • Attention to Detail
  • Cross-functional Collaboration
  • Multitasking Abilities
  • Organizational and Time Management skills

Timeline

Regional Care Manager

FutureCare Health & Management
05.2012 - Current

Admissions Director

FutureCare Health & Management
11.2006 - 05.2012

Bachelor of Science - Business Management

Towson University
Alison Moore