Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Timeline

Alison Moore

Hamden

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

1
1
year of professional experience

Work History

Front Counter

NoRA Cupcake Company
03.2023 - 06.2024
  • Managed time effectively during busy shifts, prioritizing tasks based on urgency and importance.
  • Enhanced customer satisfaction by providing friendly and efficient service at the front counter.
  • Maintained a clean and organized workspace for better efficiency during peak hours.
  • Demonstrated adaptability by rotating between various stations as needed, optimizing team performance.
  • Promoted a welcoming atmosphere through friendly interactions with both new and returning customers.
  • Addressed customer inquiries and resolved issues in a timely manner, fostering positive experiences.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Utilized strong communication skills to relay accurate information regarding allergens and dietary restrictions to kitchen staff.
  • Prepared customized orders efficiently while paying close attention to detail, resulting in satisfied customers.
  • Delivered exceptional service under pressure during high-traffic periods without compromising quality or efficiency.
  • Increased order accuracy by meticulously following each customer''s requests and preferences.
  • Processed cash and card transactions accurately, maintaining financial integrity within the establishment.
  • Led efforts to maintain store cleanliness throughout the day, contributing to a pleasant dining environment for customers.
  • Handled customer complaints professionally, working towards resolutions that benefited both the business and the individual involved.
  • Collaborated with team members to ensure smooth operations during high-volume periods.
  • Ensured food safety standards were consistently met by adhering to proper handling, storage, and preparation procedures.
  • Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
  • Managed multiple tasks in high-volume environment.
  • Responded quickly to customer inquiries, answering questions and offering insight into products.
  • Provided callers with product and customer service information to foster brand loyalty.
  • Demonstrated knowledge and applied proper food handling standards.
  • Addressed guest complaints and resolved issues to promote satisfaction.

Education

GED -

Hamden High School, Hamden, CT
06.2006

Skills

  • Cleanliness
  • Organization
  • Menu Memorization
  • Maintaining Appearance
  • Excellent work ethic
  • Quick Learner
  • Customer Service
  • Team Player
  • Cleaning and organization
  • Customer Assistance
  • Efficient multitasking
  • Cleaning and sanitation
  • Effective Communication
  • Cleanliness and sanitation
  • Food handling safety
  • Cash Handling
  • Accuracy and efficiency
  • Safe Food Handling
  • Customer-focused
  • Order Accuracy
  • Phone orders
  • Order Processing
  • Product Upselling
  • Ordering Procedures
  • Cleaning and sanitizing
  • Order Taking
  • Cash register systems
  • Customer Transactions
  • Payment Processing
  • Guest inquiries

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

RemoteOn-Site

Important To Me

Work-life balanceCareer advancementHealthcare benefitsPaid time off

Timeline

Front Counter - NoRA Cupcake Company
03.2023 - 06.2024
Hamden High School - GED,

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Alison Moore