Summary
Overview
Work History
Education
Skills
Software
Quote
Timeline
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Alison Nielson

Human Resources Generalist
Phoenix,AZ

Summary

Dynamic Human Resources Generalist with over 10 years of proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

13
13
years of professional experience

Work History

Human Resources Generalist

BioLab Sciences
05.2021 - Current
  • Pioneered new-hire orientation and employee on boarding process
  • Orchestrate end-to-end recruiting for best-in-class talent identification in a fast paced ever changing environment
  • Maintain & grow a diverse workforce, low turnover & a culture of respect
  • Assist in planning, development & delivery of programs & initiatives
  • Spearheaded HRIS implementation, playing instrumental role in building and training teams on its uses
  • Developed performance review process including implementing employee compensation tool to help the company and employees understand their worth in the job market
  • Collaborated with payroll to complete and upload pay data and worked with managers to ensure accuracy of employee information
  • Managed sensitive & confidential employee & organizational information
  • Coached managers through employee engagement, documentation, discipline and performance improvement plans
  • Conducted confidential investigations of discrimination, harassment and workplace violence

Accounts Payable Specialist

LGO Hospitality
02.2019 - 10.2020
  • Orchestrated vendor payments & statement reconciliation for 10 restaurants between AZ & CA
  • Investigated daily variances and corrected errors to resolve discrepancies
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies
  • Reviewed account documentation for 10 restaurants, rectified issues and contacted vendors about account changes
  • Reached out to vendors and customers to verify information and follow up on client issues
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
  • Collaborate with executives and business partners on system improvements
  • Prioritized workload to meet daily, weekly & monthly demands in a fast paced changing environment

General Manager

Starbucks Coffee Company
Phoenix
10.2010 - 08.2013
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
  • Identified trends in customer marketplaces to develop valuable solutions.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Fostered the hearts & minds of my team to develop their skills and to realize their personal best, both as individuals and as a team

Restaurateur

Chipotle Mexican Grill
Phoenix
04.2005 - 10.2010
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement
  • Participated in team-building activities to enhance working relationships
  • Maintained energy and enthusiasm in fast-paced environment
  • Exceeded goals through effective task prioritization and great work ethic
  • Improved operations through consistent hard work and dedication
  • Resolved problems, improved operations and provided exceptional service
  • Identified issues, analyzed information and provided solutions to problems
  • Maintain cleanliness and organization within the restaurant to meet company standards
  • Demonstrated respect, friendliness and willingness to help wherever needed

Chef de Cuisine

La Grande Orange Grocery
Phoenix
06.2002 - 06.2004
  • Oversaw preparation of creatively-designed recipes for La Grande Orange
  • Created menus and designed corresponding recipes for La Grande Orange
  • Hired, managed and trained kitchen staff
  • Scheduled and supervised all kitchen employees
  • Developed kitchen staff through training, disciplinary action and performance reviews
  • Monitored line processes to maintain consistency in quality, quantity and presentation
  • Collaborated with vendors and suppliers to obtain quality recipe ingredients while adhering to company budgets

Education

Associate of Applied Science - Culinary Arts

The Art Institute of Phoenix
Phoenix, AZ
05.2001 -

Skills

Talent management

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Software

HRIS implementation - UKG Ready

Compensation software implementation - Pay Scale

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Human Resources Generalist

BioLab Sciences
05.2021 - Current

Accounts Payable Specialist

LGO Hospitality
02.2019 - 10.2020

General Manager

Starbucks Coffee Company
10.2010 - 08.2013

Restaurateur

Chipotle Mexican Grill
04.2005 - 10.2010

Chef de Cuisine

La Grande Orange Grocery
06.2002 - 06.2004

Associate of Applied Science - Culinary Arts

The Art Institute of Phoenix
05.2001 -

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Alison NielsonHuman Resources Generalist