Alison Oliveira
Elk Grove,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Marketing Assistant and Receptionist
The Law Offices Of James L. Arrasmith
08.2023 - Current
- Created engaging content for Pinterest, Facebook, and Instagram.
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Conducted thorough research to construct creative and fresh ideas.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Dispatcher
Morning Star Packing
05.2022 - 08.2022
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
Assistant Golf Instructor
Mortom Golf- William Land Park Golf Course
08.2021 - 08.2022
- Provided exceptional customer service by addressing concerns promptly and professionally, ensuring client satisfaction.
- Supported players in setting achievable goals, creating action plans to reach desired outcomes.
- Helped maintain impeccable course conditions through regular inspections and communication with grounds staff members.
- Facilitated group lessons that fostered camaraderie among participants while honing essential golf skills.
- Assisted in organizing and executing successful junior golf camps, resulting in increased program enrollment.
Hostess
Mel's Original Diner
01.2020 - 05.2021
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
High School Diploma -
Christian Brothers High School
Sacramento, CA05.2022
Skills
- Relationship Building
- Social Media Marketing
- Customer Engagement
- Social Media Platforms
- Organization, prioritizing, and multi-tasking
- Time Management
- Digital Marketing
- Active Listening
- Calm Under Pressure
Timeline
Marketing Assistant and Receptionist
The Law Offices Of James L. Arrasmith
08.2023 - Current
Dispatcher
Morning Star Packing
05.2022 - 08.2022
Assistant Golf Instructor
Mortom Golf- William Land Park Golf Course
08.2021 - 08.2022
Hostess
Mel's Original Diner
01.2020 - 05.2021
High School Diploma -
Christian Brothers High School
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