Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Alison Sanchez

Ukiah,CA

Summary

Talented Chauffeur offering high energy and consistent service. History of providing first-rate service to clients. Focused on delivering clients to important events according to schedule and maintaining high satisfaction.

Overview

6
years of professional experience

Work History

Sherwood valley tribal office ihs
Willits, California

Patient Chauffer
02.2000 - 08.2004

Job overview

  • Prepared and serviced vehicles for chauffeur duties, ensuring they were fueled, clean and in good working order.
  • Ensured that all documents related to vehicle registration were up-to-date at all times.
  • Adhered to state laws governing the operation of motor vehicles when transporting passengers.
  • Provided excellent customer service to ensure positive patient relations.
  • Ensured that all HIPAA regulations were followed when handling confidential patient information.
  • Followed up with no-shows or late arrivals to reschedule missed appointments.
  • Utilized knowledge of medical terminology to accurately book appointments for various services and specialists.
  • Responded promptly to emails from patients regarding appointment changes or questions about their care.
  • Verified patient demographic information for accuracy in electronic health records system.
  • Assisted with other administrative tasks as needed such as filing, faxing, and data entry.
  • Worked collaboratively with clinical staff and physicians to ensure timely delivery of services.
  • Conducted follow up calls to confirm scheduled appointments.
  • Performed quality assurance checks on incoming referrals to ensure accuracy of information entered into the system.
  • Resolved complex scheduling conflicts between multiple providers and specialties.
  • Prepared weekly statistical reports on number of scheduled appointments versus actual visits seen by provider.
  • Answered telephone inquiries from patients regarding appointment scheduling and office policies.
  • Maintained an organized schedule of all upcoming appointments and cancellations.
  • Scheduled patient appointments, verifying insurance coverage and collecting co-payments.
  • Adjusted appointments according to priority and tracked appointment durations.
  • Coordinated appointments with customers and staff members according to availability.
  • Informed patients regarding needed medical tests and procedures.
  • Instructed patients regarding how to prepare for appointments.
  • Collaborated with medical staff to identify and implement scheduling process improvements.
  • Communicated effectively with patients regarding appointment details, preparation instructions, and follow-up care.

Safeway
Ukiah, CA

Bakery/Senior Deli Clerk
11.1998 - 08.2001

Job overview

  • Worked collaboratively with coworkers to meet business goals.
  • Operated cash register efficiently during peak hours to minimize wait times for customers.
  • Maintained cleanliness of deli area, including wiping down counters and sanitizing surfaces after each use.
  • Promoted store specials through verbal communication with customers.
  • Organized and stocked deli shelves with fresh products.
  • Monitored product quality throughout shift to ensure freshness standards were met.
  • Provided excellent customer service by answering questions about products and offering helpful suggestions.
  • Prepared special orders requested by customers according to their specifications.
  • Adhered to all food safety regulations while handling, preparing, and storing food items.
  • Checked expiration dates on products to ensure quality assurance.
  • Managed deli counter operations, including slicing meats and cheeses for customers' orders.
  • Processed payments using POS system accurately and quickly.
  • Assisted other departments when needed or requested by management team.
  • Created attractive displays that increased sales of deli items.
  • Performed daily maintenance tasks such as cleaning equipment and checking temperatures of refrigeration units.
  • Assisted in inventory management tasks such as counting stock levels and keeping records up-to-date.
  • Ensured the accuracy of prices charged for items sold at the deli counter.
  • Resolved customer complaints in a professional manner when necessary.
  • Documented and entered special orders for event catering and party trays.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Education

Mendocino College
Ukiah, CA

Some College (No Degree) from Phycology

University Overview

Skills

  • Schedule Coordination
  • Security understanding
  • Defensive Driving
  • Punctuality excellent customer service fast to learn and very familiar with registor work
  • Money Transfer Systems
  • Confidentiality understanding
  • Clean Driving Record
  • Emergency Procedures

Timeline

Patient Chauffer
Sherwood valley tribal office ihs
02.2000 - 08.2004
Bakery/Senior Deli Clerk
Safeway
11.1998 - 08.2001
Mendocino College
Some College (No Degree) from Phycology
Alison Sanchez