Alison Sargent

Walgreens

03.2009 - Current

Lead a team of 35 employees in a high-volume store, managing day-to-day operations, including staffing, inventory, customer service, and sales
Drive sales growth by implementing effective merchandising strategies, seasonal promotions, and marketing campaigns
Train, develop, and mentor new team members, boosting employee performance and morale
Ensure compliance with safety, health, and company regulations through ongoing training and regular audits
Facilitate weekly meetings with leadership team and Pharmacy Management to review compliance scorecards, celebrate wins, and create actionable steps to address opportunities
Manage inventory control and reduce shrink by conducting audits and working closely with the inventory specialist to ensure inventory demand
Handle financial tasks, including cash reconciliation, budgeting, and profit and loss analysis, ensuring the store meets its financial goals
Deliver exceptional customer service by resolving issues promptly and maintaining a clean, well-organized store environment
Collaborate with district and regional managers to execute company-wide initiatives and address store-specific challenges
Address customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Conduct regular performance reviews for staff members, providing constructive feedback and opportunities for growth.

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