Alison Savoy
Windham,ME
Summary
Dynamic business owner with a proven track record in enhancing customer satisfaction and operational efficiency. Successfully managed a team while implementing effective marketing strategies that boosted brand visibility. Skilled in conflict management and team leadership, with expertise in inventory management systems to optimize supply chain processes. Previous experience includes fostering strong vendor relationships.
Overview
1
1
Certification
Work History
Business Owner/Operator
Self Employed
- Developed business plans to outline operational goals and strategies.
- Managed daily operations, ensuring efficient workflow and resource allocation.
- Established customer service protocols to enhance client satisfaction and engagement.
- Implemented marketing initiatives to increase brand visibility and reach target audience.
- Monitored financial performance, identifying areas for cost savings and revenue growth.
- Utilized inventory management systems to streamline supply chain processes.
- Built relationships with vendors to negotiate favorable terms and improve service delivery.
- Trained staff on operational procedures, fostering a collaborative work environment.
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
- Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
- Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
- Cultivated strong relationships with suppliers/vendors to secure favorable pricing agreements for materials/services needed for daily operations.
- Fostered a positive work environment that encouraged employee retention, professional development opportunities, and open communication channels.
Bartender
Seasons Bar And Grille
- Mix and serve beverages according to standardized recipes, ensuring consistency in taste and presentation.
- Maintain cleanliness and organization of bar area, adhering to health and safety regulations.
- Engage with customers to provide exceptional service, fostering a welcoming atmosphere.
- Record drink orders accurately using POS systems for efficient transaction processing.
- Train new staff on bar procedures, enhancing team efficiency and service quality.
- Collaborate with team members to manage inventory levels, minimizing waste and optimizing supply use.
- Monitor alcohol consumption levels to ensure responsible serving practices are upheld at all times.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Pet Care Attendant
Tender Touch Veterinary Hospital
10.2025 - Current
- Managed daily feeding schedules and administered medications as directed.
- Monitored animal behavior and reported any concerns to veterinary staff.
- Collaborated with team members to ensure efficient workflow during busy periods.
- Documented patient information accurately in electronic medical records system.
- Improved pet care quality by providing attentive and personalized attention to each animal''s needs.
- Built trust with clients through consistent reliability, professionalism, and genuine passion for animal care.
- Implemented positive reinforcement techniques to encourage good behavior among pets under supervision.
- Developed rapport with animals quickly, facilitating smooth integration into daily routines at the facility.
- Organized detailed records of all interactions between staff members and pets to facilitate accurate reporting back to owners upon pick-up or drop-off times.
- Managed customer inquiries promptly and professionally, addressing concerns regarding their pets'' welfare.
- Ensured maximum comfort for pets during boarding stays by creating home-like environments tailored to individual preferences.
- Continuously updated knowledge on pet care best practices, staying current with industry trends and guidelines to maintain a high standard of service.
- Provided exercise opportunities for pets, resulting in increased energy levels and improved behavior.
- Maintained a clean and safe environment for animals, ensuring overall health and happiness.
- Enhanced client satisfaction with exceptional communication and timely updates on their pets'' wellbeing.
- Promoted regular socialization among compatible animals, fostering healthy relationships within the group setting.
- Administered medications as needed, closely following owner instructions to ensure proper dosages and timing.
- Administered medications to animals in treatment and documented changes in condition.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Education
High School Diploma - Liberal Arts And Sciences
Eastern Maine Community College
Bangor, MESkills
Stress Management
Additional Information
I have spent over 5 years building and operating a successful business, however, I am ready to step away to pursue long term employment where I can help better the lives of animals. Since as early as I can remember I have had a very deep passion for, and connection with, animals. Although life had other plans for me, I am ready to settle into a career that I am truly happy in.
I have spent time over the years volunteering with animals at Peace Ridge Sanctuary in Brooks, Bangor Humane Society, Waterville Humane Society and Feral Felines of Maine. I have also spent countless hours shadowing various dog trainers, all with their unique approach and skill sets.
I am incredibly easy to get along with. I work well as part of a team or on my own. Im very hands on and pick up new skills easily.
Volunteer Experience
- Peace Ridge Sanctuary
- Bangor Humane Society
- Waterville Humane Society
- Feral Felines Of Maine
Certification
- Fear Free Certified
- Canine And Feline CPR/First Aid Certified
Accomplishments
- Fear Free Certified
Timeline
Pet Care Attendant
Tender Touch Veterinary Hospital
10.2025 - Current
Business Owner/Operator
Self Employed
Bartender
Seasons Bar And Grille
High School Diploma - Liberal Arts And Sciences
Eastern Maine Community College