Results-driven professional that excels in sales and client relationship management. Known for meticulous attention to detail and effective communication. Passionate about delivering exceptional results in every endeavor.
Overview
14
14
years of professional experience
Work History
Color Consultant & Wallpaper Specialist
Bloomington Paint & Wallpaper
01.2020 - Current
Evaluated client homes, lighting conditions, and decor features to determine appropriate color selections for each space.
Worked with fellow employee to determine best marketing strategies to reach target market such as radio, direct mailers, billboard and social media.
Maintained long-lasting relationships with clients by offering post-project follow-ups and ongoing design assistance when needed.
Enhanced company reputation by maintaining strong attention to detail in all aspects of work, from initial client meetings to final results.
Sales Representative & Project Manager
Color Theory
03.2018 - 12.2019
Successfully managed multiple paint projects simultaneously by prioritizing jobs according to urgency, workforce availability, and alignment with company goals.
Monitored project performance and gathered customer feedback to identify areas of improvement and make adjustments.
Participated in Bloomington Home Shows, Chamber of Commerce events and networking groups to generate leads and build relationships.
Increased sales revenue by following up with potential customers and displaying knowledge and professionalism.
Shop Owner
O'Child Children's Boutique
01.2015 - 01.2017
Maintained financial records, including sales reports, expense tracking, and budget management in Quickbooks and Excel.
Developed loyal clientele by consistently delivering high-quality products and personalized service.
Collaborated with Downtown Bloomington Inc. to brainstorm ideas to promote and preserve downtown Bloomington businesses.
Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping.
Selected to attend Trademark Customer Service Training in Cleveland, OH and then educate the Indianapolis district Assistant Managers on the company's best practices.
Maximized sales and minimized shrinkage through excellent customer service and adherence to Sherwin Williams best practices.
Assisted with hiring, training and mentoring new staff members.