Alison Selby
Parker,TX
Summary
Proactive Director of Clinical Services with extensive experience in improving client care processes and interdisciplinary collaboration. Skilled in clinical operations, case management, and delivering educational programs to improve client mental health. Bringing a commitment to continuous improvement and fostering strong relationships for optimal client outcomes.
Overview
15
15
years of professional experience
Work History
Director of Clinical Services
Spirit Song
03.2014 - Current
- Championed best practice sharing among departments, resulting in more consistent execution of patient care processes and improved outcomes.
- Improved interdisciplinary collaboration, fostering strong working relationships among mental health care professionals for optimal patient outcomes.
- Collaborated effectively with other organizational leaders on cross-functional projects, further improving overall service offerings available to patients and their families.
- Streamlined clinical operations for improved efficiency through effective staff management and resource allocation.
- Promoted a culture of continuous improvement by encouraging staff input on process enhancements and best practices adoption.
- Interacted effectively with clinical staff and patients by using active listening and interpersonal skills.
- Developed, implemented, revised, and evaluated policies and procedures.
- Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Communicated with patients, ensuring that medical information was kept private.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Boosted staff morale with regular recognition for exceptional work performance and contributions to the team''s overall success.
Prevention Specialist
Child and Family Guidance Center
05.2009 - 03.2014
- Enhanced community awareness of drug-related issues through engaging presentations and workshops.
- Established strong relationships with schools and community groups, expanding the reach of prevention efforts.
- Facilitated group sessions focused on developing coping skills and strategies for managing stressors related to substance use.
- Reduced substance abuse rates by implementing effective prevention strategies and educational programs.
- Conducted thorough assessments on clients to determine appropriate treatment paths and resources needed.
- Collaborated with local organizations to establish support networks for those struggling with addiction.
- Monitored client progress carefully while maintaining detailed records, allowing for accurate reporting on program impact.
- Maintained professional development by attending trainings related to substance abuse prevention trends and evidence-based practices.
- Taught substance abuse classes to help clients understand consequences of drug and alcohol use.
- Coordinated care with other professionals to provide clients with comprehensive support.
- Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Kept accurate and detailed records to track and document client progress.
- Monitored client progress to make necessary adjustments for client success.
- Facilitated group and individual therapy in outpatient setting.
- Provided counseling and support to clients with drug and alcohol abuse issues.
Education
Master of Science - Social Work
University of Texas At Arlington
Arlington, TX05.2009
Bachelor of Science - Psychology
New York University
New York, NY05.1999
Skills
- Clinical Leadership
- Patient Safety
- Quality Improvement
- Collaborative skills
- Direct Patient Care
- Effective Communication
- Patient Education
- Case Management
- Interdisciplinary Collaboration
- Resource Coordination
- Teamwork and Collaboration
- Problem-Solving
- Active Listening
- Adaptability and Flexibility
- Certified in CPR/AED
- Relationship Building
- Training and mentoring
Timeline
Director of Clinical Services
Spirit Song
03.2014 - Current
Prevention Specialist
Child and Family Guidance Center
05.2009 - 03.2014
Master of Science - Social Work
University of Texas At Arlington
Bachelor of Science - Psychology
New York University
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