Alison Siwica
Resume
Orlando,FL
Summary
A friendly, reliable, and detail-oriented professional with experience in customer service, administrative support, and healthcare settings. I recently finished my Bachelor's degree in Humanities and Cultural Studies with a minor in Art History at UCF. I took time off from work to focus on school and prioritize my mental health, and I am now excited to return to the workforce with a fresh perspective, strong communication skills, and a genuine interest in helping others.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
Work History
Receptionist
Network Closing Services
04.2022 - 01.2023
- Welcomed clients and answered phone calls in a busy title office
- Handled paperwork, verified wire instructions, and sent out title policies
- Helped keep the office running smoothly and made sure clients felt comfortable
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
Patient Consultant
Trulieve Medical Dispensary
02.2020 - 04.2022
- Provided friendly, informed service to patients
- Handled transactions, answered questions about products, and kept the store organized
- Assisted with deliveries and helped manage inventory
- Maintained accurate and up-to-date patient records, ensuring compliance with HIPAA regulations.
- Enhanced patient satisfaction by providing empathetic and personalized consulting services.
Kennel Technician
Fairbanks Animal Hospital
06.2018 - 02.2019
- Took care of animals, cleaned kennels, and monitored pet health
- Helped the veterinarians and front desk with basic tasks and paperwork
- Kept things organized and made sure animals were safe and comfortable
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
Receptionist
Egan, Lev, & Siwica, Attorneys at Law
11.2015 - 08.2016
- Answered phones, greeted clients, and managed the front desk
- Filed documents, handled email communications, and supported office staff
- Helped keep everything on track and organized in a legal office setting
Education
Bachelor of Arts - Humanities & Cultural Studies, Art History
University of Central Florida
Orlando, FL 01.2021 - 05.2025
Associate of Arts -
Valencia College
Orlando 01.2013 - 05.2015
High School Diploma -
Edgewater High School
Orlando, Florida 08.2007 - 05.2011
Skills
- Strong communication skills and a calm, friendly approach with clients and coworkers
- Comfortable with office software, basic tech tools, and learning new systems quickly
- Telephone skills
- File management
- Customer/Client relations
- Data entry
- Time management
- Mail handling
- Scheduling appointments
- Animal care
Timeline
Receptionist
Network Closing Services
04.2022 - 01.2023
Bachelor of Arts - Humanities & Cultural Studies, Art History
University of Central Florida
01.2021 - 05.2025
Patient Consultant
Trulieve Medical Dispensary
02.2020 - 04.2022
Kennel Technician
Fairbanks Animal Hospital
06.2018 - 02.2019
Receptionist
Egan, Lev, & Siwica, Attorneys at Law
11.2015 - 08.2016
Associate of Arts -
Valencia College
01.2013 - 05.2015
High School Diploma -
Edgewater High School
08.2007 - 05.2011
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