Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alison Smith

North Las Vegas

Summary

Detail-oriented professional with extensive experience in inventory management and customer service. Proven ability to train staff and resolve complaints effectively, ensuring compliance with food safety protocols and enhancing customer satisfaction.

Overview

14
14
years of professional experience

Work History

Assistant Manager /Food Delivery Driver

Dominoes Pizza
Killeen
11.2011 - 08.2025
  • Managed daily operations and ensured compliance with company standards.
  • Trained new staff on procedures and customer service expectations.
  • Supervised inventory control and maintained stock levels efficiently.
  • Resolved customer complaints promptly to enhance satisfaction levels.
  • Implemented best practices for food safety and quality assurance protocols.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Delivered food to customers promptly and accurately.
  • Navigated routes efficiently using GPS technology.
  • Handled cash and credit transactions securely.
  • Maintained cleanliness of delivery vehicle regularly.
  • Collaborated with kitchen staff to ensure order accuracy.
  • Communicated effectively with customers regarding orders.
  • Followed safety protocols while driving in various conditions.
  • Ensured that the correct order was delivered to the customer.
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Contacted customers if there were delays in delivery due to traffic or other issues.
  • Handled cash payments from customers for delivery orders.
  • Offered customers information about restaurant menu items or special promotions.
  • Fostered positive relationships with regular customers, contributing to increased loyalty and repeat business.
  • Kept accurate logs of all deliveries and trips.

Cashier / Cross trained

Cinergy Cinemas
Copperas Cove
06.2011 - 11.2012
  • Processed customer transactions efficiently at the cinema ticket counter.
  • Provided excellent customer service to enhance guest experiences during movie screenings.
  • Managed cash register operations, ensuring accurate handling of cash and credit transactions.
  • Assisted customers with concession purchases, maintaining product knowledge and recommendations.
  • Maintained cleanliness and organization of the cashier area for optimal workflow efficiency.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Issued receipts, refunds, credits or change due to customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Used suggestive selling techniques to promote add-on sales.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Maintained work area and kept cash drawer organized.
  • Built and maintained productive relationships with employees.
  • Checked personal identifications during alcohol and tobacco sales.

Education

High School Diploma -

Shoemaker High School
Killeen, TX
06-2011

Some College (No Degree) - Criminal Justice

Central Texas College
Killeen, TX

Skills

  • Inventory management
  • Food safety protocols
  • Customer service
  • Staff training
  • Operational compliance
  • Order accuracy
  • Cash handling
  • Time management

Timeline

Assistant Manager /Food Delivery Driver

Dominoes Pizza
11.2011 - 08.2025

Cashier / Cross trained

Cinergy Cinemas
06.2011 - 11.2012

High School Diploma -

Shoemaker High School

Some College (No Degree) - Criminal Justice

Central Texas College

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