Alison Spiak
Stafford,NJ
Summary
Dynamic leader with a proven track record at Starbucks, Adept in team building and problem-solving. Skilled in planning, organization, and communication, with a notable achievement in training over 10 Store Managers. Passionate about developing teams and optimizing operations for success.
Overview
29
29
years of professional experience
Work History
Store Manager
Starbucks
Freehold, NJ
03.2002 - Current
- Manage daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and partners
- SM Trainer, trained 10+ managers and DM, support partners with their development to grow to the next level
- Established systems within district to implement recruiting , interviewing and hiring to source a diverse and committed team
- Ensure inventory accuracy to have the right products and quantity to grow sales and minimize waste
- Creates an inclusive culture of excellence where teams thrive, have a collective commitment and are inspired to deliver the Starbucks Experience
- Manage partners successfully in fast-paced environment through proactive communication and positive feedback.
- Support New Store Opening of 4 Licensed Stores
Store Manager
Bath & Body Works
Elizabeth, NJ
11.1998 - 03.2002
- Trained and guided team members to maintain high productivity and performance metrics.
- Recruited, hired, trained and scheduled team members.
- Managed inventory, cash control, and store opening and closing procedures.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Centre Director
Jenny Craig
Secaucus, NJ
06.1995 - 12.1999
- Train and set up systems for new centre directors
- Responsible for overall profit and operations of the centre
- Generate revenue by selling programs and or products to clients
- ensure client satisfaction and success
- increase clientele through telecommunications
- perform employee appraisals and scheduling requirements
Education
Communications
Fairleigh Dickenson University
Teaneck, NJSkills
- Strong Communication
- Problem-Solving
- Team Building
- Planning and Organization
Timeline
Store Manager
Starbucks
03.2002 - Current
Store Manager
Bath & Body Works
11.1998 - 03.2002
Centre Director
Jenny Craig
06.1995 - 12.1999
Communications
Fairleigh Dickenson University