Alison Spiak
Stafford,NJ
Summary
Dynamic leader with a proven track record at Starbucks, Adept in team building and problem-solving. Skilled in planning, organization, and communication, with a notable achievement in training over 10 Store Managers. Passionate about developing teams and optimizing operations for success.
Overview
29
29
years of professional experience
Work History
Store Manager
Starbucks
03.2002 - Current
- Manage daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and partners
- SM Trainer, trained 10+ managers and DM, support partners with their development to grow to the next level
- Established systems within district to implement recruiting , interviewing and hiring to source a diverse and committed team
- Ensure inventory accuracy to have the right products and quantity to grow sales and minimize waste
- Creates an inclusive culture of excellence where teams thrive, have a collective commitment and are inspired to deliver the Starbucks Experience
- Manage partners successfully in fast-paced environment through proactive communication and positive feedback.
- Support New Store Opening of 4 Licensed Stores
Store Manager
Bath & Body Works
11.1998 - 03.2002
- Trained and guided team members to maintain high productivity and performance metrics.
- Recruited, hired, trained and scheduled team members.
- Managed inventory, cash control, and store opening and closing procedures.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Centre Director
Jenny Craig
06.1995 - 12.1999
- Train and set up systems for new centre directors
- Responsible for overall profit and operations of the centre
- Generate revenue by selling programs and or products to clients
- ensure client satisfaction and success
- increase clientele through telecommunications
- perform employee appraisals and scheduling requirements
Education
Communications
Fairleigh Dickenson University
Teaneck, NJSkills
- Strong Communication
- Problem-Solving
- Team Building
- Planning and Organization
Timeline
Store Manager
Starbucks
03.2002 - Current
Store Manager
Bath & Body Works
11.1998 - 03.2002
Centre Director
Jenny Craig
06.1995 - 12.1999
Communications
Fairleigh Dickenson University