Alison Spiak

As a Starbucks Store Manager and Trainer I lead a team of 15 partners through innovative strategies and continuous development. Increased store sales to a high volume cafe, top 10% in the company. Focused on creating a warm welcoming environment where partners are empowered to be their best, resulting in a positive Starbucks Experience.

• Trained 10+ SM, DM
• Opened 2nd Drive Thru in NJ, created DT systems & became training store for new DT's
• Supported 7 Company Operated New Store Openings and 5 Licensed New Store Openings
• Dual Managed
• Created Holiday Mall Meetings to support SM development & positively impact sales
• established systems within district to implement recruiting, interviewing & hiring to source diverse talent

Oversaw a team of 50 sales associates in the highest volume store in area.

• Managed inventory, cash control, cleanliness, store opening and closing procedures.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Managed a high volume centre that was a leader in sales and customer success rates. Focused on health and wellness that literally changed peoples lives.

• train and set up systems for new centre directors
• generate revenue by selling products & programs
• ensure client satisfaction
• increase clientele through telecommunications
• Classroom facilitator
• complete oversight of operations, including P&L, inventory, communication, training, development, sales goals