Alison Staniunas
Fort Myers,FL
Summary
Dedicated Dental Office Manager with over 24 years of experience. Strong communication and organizational skills with a demonstrated history of managing staff, directing patients and completing clerical work.
Overview
33
33
years of professional experience
Work History
Administrative Office Manager
Leigh T Meyer DMD
01.2010 - 04.2024
- Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
- Updated reports, managed accounts, prepared bank deposits and generated reports for company database.
- Assisted in recruitment, hiring, and training of high-quality dental staff to ensure exceptional patient care.
- Managed payroll and benefits administration to ensure accuracy and compliance with company policies for 6 employees.
- Monitored inventory levels of office supplies, placing orders when necessary to prevent stock shortages.
Dental Assistant/Receptionist Administrator
Westshore OMS
07.2008 - 12.2009
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Handled incoming calls professionally, directing them appropriately while addressing caller inquiries efficiently and courteously.
Administrative Office Manager
Pelican Landing Dental
01.2000 - 07.2008
- Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Updated reports, managed accounts, and generated reports for company database.
- Managed payroll and benefits administration to ensure accuracy and compliance with company policies for 7 employees.
- Monitored inventory levels of office supplies, placing orders when necessary to prevent stock shortages.
- Managed hiring process from job posting to onboarding, ensuring top talent acquisition for key position
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
Dental Assistant
Wallace Depuy DDS
03.1991 - 12.1999
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chairside duties.
- Explained treatment procedures and instructed patients on home care guidelines.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Education
Dental Assisting Certification -
Assabet Valley Regional Technical School
Marlborough, MA06.1981
High School Diploma -
Marlborough High School
Marlborough, MA06.1980
Skills
- Treatment Planning
- Dental software proficiency
- Insurance Billing
- Schedule Management
- Payment plans
- HIPAA Compliance
- Employee Training
- Medical Records Management
- Professional and Courteous
- Administration and Reporting
Timeline
Administrative Office Manager
Leigh T Meyer DMD
01.2010 - 04.2024
Dental Assistant/Receptionist Administrator
Westshore OMS
07.2008 - 12.2009
Administrative Office Manager
Pelican Landing Dental
01.2000 - 07.2008
Dental Assistant
Wallace Depuy DDS
03.1991 - 12.1999
Dental Assisting Certification -
Assabet Valley Regional Technical School
High School Diploma -
Marlborough High School